Pinnacle at South Mountain
5151 East Guadalupe Road, Phoenix, AZ 85044
480-496-6161  save favorite manager info
AVERAGE RATING
recommended by:
33%

overall rating:
2.6
2.4
2.43 Parking:
2.5
2.53 Maintenance:
3.0
3.04 Construction:
2.8
2.85 Noise:
3.2
3.15 Grounds:
2.6
2.58 Safety:
2.3
2.33 Office Staff:
< | >

Never better

From: seekeroflight
Date posted: 3/19/2007
Years at this apartment: 2006 - 2007
User Response is available. 1 response
 
I have been living here almost a year. I am a professional 46 year old, clean, quiet woman with a 12 year old granddaughter who lives with me. I pay my bills on time, in fact early, treat people respectfully, and expect things to be taken care of the first time. I live on top because I am not fond of listening to peoples noise from below. Common sense choices we make in life.

My apartment was impeccable and looked brand new upon move in. (Minus the outdated cabinets, counters, sinks, and dishwasher, of course.) They were understanding and helpful when I had to change from a 3bdrm to a 2 bdrm last minute, before moving in, at no extra cost. I filled out the check list upon move in, and marked down every little flaw even tho they were very very minor so I won't be charged when I leave. (You learn that with age and experience. CYA) Plus, I am very clean and smoke free, so there won't be issues when I leave. It's called responsibility.

Management is courteous and prompt with handling issues. On the one occassion the issue wasn't resolved, I called to remind them. It was the pest control guy that didn't show up, not them. The maintenance people respond 95% of the time in the manner that they should. Expensive items take a little longer to get replaced when it is not absolutely necessary, but if we all had a lot of money at our disposal we wouldn't be renting now would we' We all forget and are human... if we kept that in mind a little more often, perhaps there would be less hatefulness and violence in the world.

It has three pools, grassy areas for the kids to play, basketball court, excercise room, and you name it. Not a lot of community activity but who has endless money to contribute to hundreds of tenants anyway. I know I don't. Plus if they raise the rent, from what some old tenants told me, they tell you two months in advance so you can find another place.

Sounds to me that if we all do our part, it is a great place to live.
Lynn

Recommended: YES
Overall Rating
5 out of 5
Parking:
5 of 5
Maintenance:
5 of 5
Construction: 5 of 5
Noise:
5 of 5
Grounds: 4 of 5
Safety: 5 of 5
Office Staff:
5 of 5
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Lived here?


User Responses

From: Anonymous Date: 07/23/2008
This is exactly how it used to be. Now since the new management has taken over, this place has went to hell. I've had my apartment entered without permission, I've been broken into, the leasing office refuses to answer my phone calls all because I had a blowup with the manager after I was angry over another issue that wasn't taken care of. I've lost all hope in this complex's management and I'm waiting a week to be out of here as I've recently paid to break my lease.
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