I had read the bad reviews before moving in here and I had my feelers out for the bad management, crime, etc. I made an extra effort to be professional and courteous to the staff and they have always been very nice to me. When my move-in repairs weren't done in a timely manner (mostly my fault for not unlocking the night lock), the manager actually called to check up. So what I figure is that people who complain about the staff are folks who complain in general or who think they can get what they want by being rude to people.

Check out the quality of reviews by the people who complain, many can't even spell or capitalize their sentences! I also wonder if these folks even live here sometimes at all, because so many reviews lack any detail. And then there are folks who post a review just based on a negative impression they got while calling in to ask about the apartments - sheesh!

I moved into Pinnacle because I wanted a place close to work and with a garage. I had just bought a brand new car and didn't want anything to happen to it. And this place was the closest and least expensive that I could find with an attached garage. So guess what' I paid more to get an apartment with a garage - which I happen to love! I live in a 2 bedroom townhouse (Brookestone) and my private indoor stairway goes right up to my apartment. I'm not sweating out in the heat of the sun when I unload my groceries. There are 2 parts of the complex, the apartment side and the townhome side (where you see all the garages). I can't speak for the apartment side but there's always loads of parking in the townhome side. So folks that are bemoaning the lack of parking space or car break ins should rent a detached garage. Or move somewhere else with oodles and oodles of parking. Or just move out of state because Arizona is number 1 for car thefts - it happens everywhere. I knew all this before moving in and decided to pay more for the peace of mind about my car. I'm just a normal working gal, mommy and dad are Not paying my way, but I felt the extra money was worth it.

I think the wall insulation is pretty good or I must have quiet neighbors because I rarely hear anything from anyone. At my old apartment, I often would hear the TV from next door. I don't even know if my neighbors own TVs, seriously. I do live near the I-10 but the noise is very faint. Obviously you'll hear it more if you open the window but it's a lot less bothersome than I thought it would be.

I always see gardeners maintaining the landscaping, just about everyday. Reviewers who say it's the ghetto have obviously never been to the ghetto before. The appliances could be newer, but they work. I've lived in apartments before where the laundry room was down the hall or not even in the same building. So for me, having a washer and dryer in the unit, even though they aren't the latest models, is awesome.

About me - I'm a thirty year old single professional female. Safety was a big concern for me and I certainly feel safe here. When other female friends of mine come and visit, I walk them to their car out of courtesy, not because it's unsafe at night. I do see couples and folks with dogs walking them in the evenings around the grounds, which are adequately lit.

If you are interested in moving in, come by to visit during the day and early evening (the office is open into the evening at least one night a week) and check it out for yourself. Walk around on your own and see if you feel any bad vibes. That's what I did. If you don't like the management or the parking situation, you don't have to move here. You always have a choice. Feel free to drop me a comment if you are a considering moving in and have a question.

Best of luck to you wherever you decide to live and make your home!

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