I have had the unfortunate experience of living here for over a year. The units have little or no soundproofing. One can hear everything that goes on above or below them and I mean everything! Maintenance work is sloppy with them often having to come back to fix things multiple times. Case-in-point, my toilet seat came loose a few months ago. Maintenance left me a message they would return shortly once the new seat came in, it is April and I am still waiting. If all this isn't enough, the trash bins frequently overflow leaving refuse surrounding the perimeter of the dumpster accompanied by the pungent aroma of garbage. This has been brought to the attention of management multiple times with absolutely no result. The management team seems to take pride in lip service but in the end, generally they are of little help. My advice to anyone thinking of moving to Pinnacle at South Mountain is to look elsewhere; I know I will be upon my upcoming lease expiration.

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