Pinnacle at South Mountain
5151 East Guadalupe Road, Phoenix, AZ 85044
480-496-6161  save favorite manager info
AVERAGE RATING
recommended by:
33%

overall rating:
2.6
2.4
2.43 Parking:
2.5
2.53 Maintenance:
3.0
3.04 Construction:
2.8
2.85 Noise:
3.2
3.15 Grounds:
2.6
2.58 Safety:
2.3
2.33 Office Staff:
< | >

--- is a -----

From: -Anonymous-
Date posted: 10/3/2007
Years at this apartment: 2006 - 2007
User Response is available. 2 responses
 
The new leasing manager, ---, is a ----- They have NO customer service skills at all. She sends out ridiculous notices over petty things. If you don't like it, she will hang up on you when you try to call her about the issue. They voided our rent checks because we gave them two separate checks. They didn't bother taking our checks to the bank to clear. They called us 12 hrs before rent deadline to tell us about the issue. We paid our rent on the first of the month. It's -------- Don't rent here if you have roommates and pay with separate checks. The management will not take your checks.

Recommended: NO
Overall Rating
1 out of 5
Parking:
2 of 5
Maintenance:
1 of 5
Construction: 3 of 5
Noise:
4 of 5
Grounds: 1 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: jonjon02 Date: 10/03/2007
Well good luck at any quality complex then! Most complex's require one rent check not multiple... So deposit it all in your account and cut one check. Join the rest of us... I don't know ---, but I do know that a complex has lots of "petty" things to manage so their tenants are happy...things that you wouldn't understand.
From: tmacc313 Date: 02/05/2008
jonjon02 dude do you even live in this place? cuz if you do and like ti your on some heavy A$$ drugs!!!! I have lived in apartments about 80 percent of my life and this is the worst of them all i know all apartments complexs have some issues but this place is AWEFUL!
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Searching for an Apartment with your Cell Phone - Jan 05
   New Ideas for Space--Creating Shelves - Dec 22
   Appreciating Your Rental Management Staff - Dec 15
   Eight Tips for Considering Home Ownership - Dec 08
   Kiplinger's Guide to Apartment Renting - Dec 01
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Pinnacle at South Mountain
          Phoenix apartments

About Us | Add Apartment | Contact Us | Success Stories | Advertise | Latest | Terms | Privacy | Property Manager Info | DMCA Agent Copyright (C) 2000 - 2009 ApartmentRatings.com | Equal Opportunity Housing
tracking gif