So you have paperwork that the office needs in order to keep your lease up to date. You receive a phone call stating that you need to produce this paperwork but are given no reason why, even though you renewed your lease and could not have done so without the that paperwork. Literally, they would not have given you the key without it. So why are they asking for it now' Did they lose it' Did something in the paperwork that was given to them at the signing of the lease expire' In any case, you are given a bunch of I don't knows and a due date. So you inform your room mates to get their portion of the paperwork to the office but one of them forgets. Instead of getting a phone call or any kind of heads up, you are simply given an eviction notice in your door.

Don't worry, this is standard operating procedure of the office management staff. They'll call you first (if you're lucky) and let you know that they need something but will not explain why. Why' I can only think of a few reasons. They don't know your file well enough, the file isn't well documented enough, and/or they simply don't feel like informing you.

These are the actions of a malicious rental office who either care little for their tenants and/or simply have zero customer service training or common sense. I won't say that we weren't at fault. Tenants make mistakes or can overlook things due other things going on in their lives. It'd be nice to know that your office manager cared about their tenants but this office manager clearly does not.

So, if you rent here, which I highly recommend against, watch your back and stay on top of your lease requirements or the office will find ways to milk you with late fees, fines, and eviction notices.

User Responses
From: Anonymous	Date: 05/04/2008
I have had them send me a ten day notice of eviction out of the blue at the end of my lease. They lost my insurance paperwork, and all i had to do was show them the bill papers later that day. I still found it absurd that they couldn't call me and ask for me to come down and show my paperwork. I also have had them loose my lease paper work, and not call me until 8 months into my lease. Then they try to claim I'm out of the leasing agreement. The staff is not friendly here at all, they do not offer you anything for renewing your lease. The rent is overpriced, and the neighborhood is nice. The maintenance workers suck might as well do it yourself, they are terrible.

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