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Sierra Ranch (formerly Saddleback Apartments)

4722 East Bell Road, Phoenix, AZ 85032
10%
Rent at Sierra Ranch (formerly Saddleback Apartments) and get a $200 reward from ApartmentSearch
101
Reviews
10%
Apartment Rating
51%
City Average
07/30/14
Resident

Roaches, loud neighbors, and they keep your security deposit no matter what. Lived here from January to July, never put anything on the walls, never wore my shoes in the apartment, and the still charged me to clean the carpets and… Full Review ▶

02/28/14
Resident

This building is managed by most inhumane people on this continent who can not expect any mercy from GOD and his church. This management would sure face consequences of their evil deeds and sinful approach towards tenets who they make prey… Full Review ▶

11/06/13
Resident

the prices are very resonable. the staff is very helpful. It is a big complex, so if you have a maintenence problem that isn't an emergency you may wait a couple days, but problems are fixed right. I had a pluged… Full Review ▶

10/04/13
Resident

Worst place ever to live!!!! Nasty infested with cockroaches neighbors are crack heads neighbors had bed bugs they paid to get spray not even three days later I woke up with bites went to the office to let them know I… Full Review ▶

10/01/13
Resident

Worst place i have ever rented from, its chock roach infested have had 4 neighbors move in the past 2months and now will be next because of the roach problem,you pay each month for pest control witch ifs unheard of and… Full Review ▶

09/20/13
Resident

I like my present apt location.The inside of apt is good.Pool area is good. Bad things .If you live on a ground floor you are stuck.The floors between the pats are paper thin.You hear your neighbor above making all kinds of… Full Review ▶

09/19/13
Resident

Absolutely ghetto worst place you could ever think of. One of the ladies that works there was extremely racist towards me and didn't even take the time to finish our rent agreement someone else had to do it. The staff is… Full Review ▶

08/29/13
Resident

Harrasment beyond you can imagine from the leasing office. I am a software engineer from India working for Amex. In my few months of stay, i have experienced all kinds of problems that i have experienced in lifetime with any leasing… Full Review ▶

08/19/13
Resident

I had lived there for 6 mo! And thank god that's all I signed up for! I moved out in the middle of july! After just a mo of living there I began to notice they really don't take pride in… Full Review ▶

04/29/13
Prospective Resident

I am not big on leaving reviews, mostly because I don't usual read them. Also, it is hard to take these review websites seriously when you know only people who are mad write on them. However, I have lived here for… Full Review ▶

04/19/13
Resident

I moved in while they were still called Saddleback and moved out after they changed their name to Sierra Ranch. Right from the start the office staff seemed incompetent to me. Soon after I moved in, I noticed that the doorknob/lock… Full Review ▶

04/17/13
Resident

They close the pool for maintenance for March and April; during Spring Break or any vacation/visitor time. Management uses obscene language toward children. The apartments are filled with roaches; 10-20/day. They will try pin damages on you to get you out… Full Review ▶

04/12/13
Resident

Worst apartments ever!! As soon as they get you in contract people in the office turn to be the worst people I have ever meet, very rude and disrespectful. The was supposed to be fix since I move in the apartment… Full Review ▶

03/20/13
Resident

This is by far the worst apartments i have ever lived in. The neighbors were outragous with the noise. I felt as if i lived under a zoo. I lived there for a yr and never once got to use the… Full Review ▶

03/15/13
Resident

Run for your life. Absolutely horrible. The only good thing I can say is the apt I had was remodeled due to a previous fire. Everything else about that place was a living nightmare. I can't believe they are still in… Full Review ▶

03/14/13
Prospective Resident

Abode of bed bugs ticks and mites, management knows they have all this and make you sign a lease that you bought them over, to avoid hygiene expenses. Spare 50 bucks and sign in here to get you sucked. Management is… Full Review ▶

02/22/13
Resident

So dishonest and shady and f'd up it is actually laughable at this point. Seriously, it's just - so insane that it's laughable. "Well we gave you a paper notice, so another $40 some dollar charge for the piece of paper.… Full Review ▶

01/27/13
Resident

You must be a big lover of curry odors to live in this community. And they like to issue tickets for "rule violations", and "rules" are aplenty. Overall feeling is that of an inmate in a correctional facility. Full Review ▶

01/24/13
Resident

I CAN'T WARN YOU ENOUGH! AWFUL ! DO NOT MOVE THERE! Full Review ▶

12/13/12
Resident

I have lived at Sierra Ranch since 2008 and haven't really had any issues. The staff has always been curteous and professional. I feel for anyone who hasn't had a great experience here but sadly this site has shown that it… Full Review ▶

12/10/12
Resident

This place is absolutely HORRIBLE! I wish I could give them ZERO stars! I lived here for 9 months, 2 bedroom - no animals. When I moved out they stiffed me with a $1,200.00 BILL!!!! $930 for new carpet and PET… Full Review ▶

11/06/12
Resident

wow!! This is WORST PLACE IN THW WORLD TO LIVE IN!!!! THE STAFF HERE TREAT YOU LIKE OU ARE NOT HUMAN! IF YOU ARE ONE DAT LATE ON RENT YOU OWE THEM 40$ THEY ARE VERY DISRESPECTFUL LETS NOT MENTION THE… Full Review ▶

10/06/12
Resident

Do not do it! I wish I would have listened to the reviews. Since day 1 roaches have been consistent. They send people out yeah but it never last. Now I'm dealing with mites! Gross! They said wood shutter but these… Full Review ▶

09/21/12
Resident

Horrible place!! Slum Lords, something breaks, or your door wont close and they don't Care. As long as you pay them, and the manager even said to me once. Trying to put me on a guilt trip You tenants I cant… Full Review ▶

08/08/12
Resident

Don't do it, my apartment was never cleaned before I moved in (see pic)The ceilings are filthy, the nieghbor throws their dirty diapers over the balcony, the place is horrendus!! Full Review ▶

07/12/12
Resident

I lived at Sierra Ranch apartments (Tatum & Bell) for 2 years now(2010-2012) and I am moving out this month. The area is good, everything you need is near by and the location is pretty good. I never had a problem… Full Review ▶

05/03/12
Resident

well bad place from all the points of view ... I lived there for 2 years I did not do any research before to move about this place ... ------- gave me an apartment that I haven't seen till the day… Full Review ▶

03/27/12
Resident

The good: Sierra Ranch has a great pool, lots of grass, priced about right and is pet friendly. I have been there for 2 months and only have 7 months on my lease left before I can get out of this… Full Review ▶

01/16/12
Resident

This complex pushed me off until the very last day I was allowed to stay at my old place so I didn't get a chance to see the apartment fully until I moved...most likely on purpose. In the kitchen my fiance… Full Review ▶

01/06/12
Resident

This is the worst apartment we have ever stayed within 5 states and over 10 apartments. RUDE management. If you think you are going to get a customer treatment, forget about it. YOU ARE NOT THEIR CUSTOMER and they are least… Full Review ▶

01/06/12
Resident

Roaches, EXTREMELY POOR PROFESSIONALISM, man I wish I would have listened to these reviews like my gut told me too :-( Basically the same reasons as the reviews before mine. PLEASE READ AND HEED! Full Review ▶

12/14/11
Resident

Not ready for move in, didn't follow through with their verbal/written agreements, charged me misc fees, maintennce wasn't followed through, DO EVERYTHING IN WRITING, they sent me to court for eviction for nonpayment of rent (I PAID A DAY EARLY FOR… Full Review ▶

12/09/11
Resident

DON'T MOVE HERE. I lived there for a full year and it was the biggest mistake I've ever made. The maintenance is creepy, and being a young woman I felt extremely uncomfortable when they fixed the constantly breaking appliances in my… Full Review ▶

12/04/11
Resident

These are dangerous apartments. Granted, its not in downtown phoenix, but creeps and terrible people are everywhere. my underwear gets stolen, i caught a lady looking thru my clothes in the dryers. there's a leak in the ceiling & no matter… Full Review ▶

11/28/11
Resident

I just recently moved into Sierra Ranch on 11-18-2011 on the 19th, I called and advised the office that my stove wasn't working, they stated that it would be fixed on Monday 11-21, which it wasn't. I called them again on… Full Review ▶

11/04/11
Resident

I've lived here a long time and the only reason I'm still here is because of the price and believe me I've gotten what I've paid for. I can hear my neighbors T.V. through the walls. There have been several occasions… Full Review ▶

06/28/11
Resident

Where to start.... Bugs (constant notices about needing to bomb apartments and how everything needed to be removed, and upon the day the supposed bombing was supposed to happen the exterminator comes in and sprays a couple of areas like any… Full Review ▶

06/19/11
Resident

Management and maintenance terrible. My car was broken into 3 times. The manager's response...that is why you have car insurance. Druggies walking around all hours of the night. Their so-called security is no where to be found. Full Review ▶

03/23/11
Resident

Do yourself a favor, DO NOT MAKE A STOP AT SIERRA RANCH, RUN...... AWAY. You will be thankful to yourself in the future for not making the same mistake like the others whom has suffers from physically emotionally damaged. I REPEAT… Full Review ▶

02/10/11
Resident

I agree with all the disgusting roach infestation and the loud neighbors and horrible management, not to mention the lack of maintenance. I've also had my panties stolen several times from the dirty laundry mat. Please comment if you've had this… Full Review ▶

02/01/11
Resident

i moved in feb 10...my disposal went out...it took them almost 17 days to get it replaced...i went through several gallons of clorox to get rid of the stench from the pipes...2 months later, the disposal fell out of my sink,… Full Review ▶

11/11/10
Resident

DO NOT RENT HERE! This place has a cockroach infestation, even after they had a company spray for bugs multiple times. The photo shown is how my apartment looked when I moved in. They didn't even clean the laundry area which… Full Review ▶

09/24/10
Resident

If you are thinking of moving your family here, don't even consider it. There are lots and lots of problems, just to mention a few: 1) Rude management 2) Late or absolutely no response to service requests 3) Lots of criminal… Full Review ▶

07/13/10
Resident

I used to live in these apts when they were called Saddleback, and were only about a year old. Let me tell you...I couldn't get out of there fast enough when my lease was up...why? Well, the biggest problem (of many)… Full Review ▶

06/29/10
Resident

There are a lot of us who are very happy living here. Most of these reviews talk about how bad the staff is. The staff is very good at keeping things and crappy people in line. If you don't like rules… Full Review ▶

06/25/10
Resident

before i moved in the office management and staff seemed very nice but at not soon after i sign that contract/lease the managment and staff treated me like crap down talking all the residents not getting the work order done when… Full Review ▶

06/20/10
Resident

DO NOT ever move into these apartments.... you will regret it!!! before i moved in here i thought ya know.. its cheap the apartments arent to bad, it doesnt look entireley ghetto... well.. the price might seem good BUT THERE IS… Full Review ▶

03/04/10
Resident

I used to live in saddleback way back when... I gotta say it sucked then and it sucks now. I thank god everyday that I don't have to live in that wasteland of a place anymore. Ya know, these people are… Full Review ▶

01/22/10
Resident

There are many problems here at Sierra Ranch... The first is the roach infestation. It doesn't matter what actions you take they always find a way back. Maintenance is very slow and unprofessional. Management is just plain rude and disrespectful. We… Full Review ▶

12/14/09
Resident

I have not lived here long but for the price I am very happy and the staff has been wonderfull to deal with. I would recomend to a friend Full Review ▶

11/05/09
Resident

From day 1 Sierra Ranch and their employees have been a nightmare. We put in our app more than a month in advance, but our apartment was not ready. We got moved to the third story into an apartment with broken… Full Review ▶

10/15/09
Resident

So you're looking for a place to live?? You want somewhere cheap? Somewhere seemingly charming? Good location? Yes, Yes, and Yes? But do you also want a cockroach infested apartment? Cops blocking off entrances to the complex because they're searching for… Full Review ▶

10/10/09
Resident

My wife and I lived here for the worst 6-7 months of our life. We had to make about 30 noise complaints due to people all around us making an insane amount of noise until 4 am EVERY DAY. The office… Full Review ▶

09/09/09
Resident

Hi Friends I was staying here four months and it was really a nightmare. Every other day you will see cops here. The worst part about this is the management is very poor, all the staff is rude and they treat… Full Review ▶

08/09/09
Resident

I lived here for nearly 4 months and almost each and every day was a new nightmare. I did not own a car so I cannot say much about the parking facility. The noise is unbearable. If someone is screaming on… Full Review ▶

06/18/09
Resident

I have had an excellent experience here at Sierra Ranch, with not only the staff, but the entire community as a whole! Perhaps the prior commentaries result from the condition of the apts when it was "Saddleback"; All I know it… Full Review ▶

05/04/09
Resident

Jeez, all this negativity. It's not that bad of a place, certainly not perfect, but what do you expect with what you're paying here? It's an older complex, showing the age, but hey, it still looks good. For me it's been… Full Review ▶

04/04/09
Resident

This is the worst aprtment I've ever lived in, and I am counting the seconds, minutes, hours, days until I can move out of here. It's ghetto, outdated, and the staff is extremely rude. The walls are sooo thin, you can… Full Review ▶

01/20/09
Resident

Initally when i moved in, the leasing office staff gave a very cheerful face. I moved out of this place just because the guy and the dog staying on top of my apt moves around and my doors and windows starts… Full Review ▶

01/19/09
Resident

WHY PAY 600'S FOR NO WASHER/DRYER 3 FLOOR SUCKS ON LAUNDRY DAY! Pros new carpets new small stove, fridge & dishwasher Cons No washer/dryer You could hear everything that going on outside! (People walking and talk...loud enough to hear them.) Sloppy… Full Review ▶

01/13/09
Resident

The complex has a horrible roach infestation in ALL of the buildings. No matter what you do, you cannot get rid of them. Buildings are poorly built and you can hear every single thing your neighbors do, including taking a piss.… Full Review ▶

11/18/08
Resident

Here is his info, courtesy of the State of Arizona Sex Offender InfoCenter Web site: Victor F. Garcia 4722 E Bell Rd #2054 Phoenix , AZ 85032 Last Verified: 10-02-2008 Race: W Age: 22 Sex: M Height: 6' 1" Weight: 175… Full Review ▶

11/14/08
Resident

THESE APARTMENTS ARE OLD AND FALLING APART. BATHROOM HAS A MOLD PROBLEM. THE STAFF SHOWED US ONE APARTMENT. THAT WAS DECENT WITH NICE APPLIANCE INCLUDING A SMALL MICRO WAVE, WE WERE PROMISED AN APARTMENT EXACTLY THE SAME. WE DID NOT RECEIVE… Full Review ▶

07/03/08
Prospective Resident

me and my girlfriend had recently visited this complex on July 01 in 2008 which we submitted 2 applications for 90 dollars and then put up a 150 dollar security deposit which both of us have good standing credit i had… Full Review ▶

06/20/08
Resident

I've been living in this place for over two years and I can't stand it anymore!!! This place is getting worst everyday! The maintenance is a joke, you will never know who is working here because everyday they change, and the… Full Review ▶

03/10/08
Resident

i HATED DTAYING IN THESE APARTMENTS FOR ABOUT SIX AND A HALF MONTHS THE POOL WAS IN ACCESIBLE ALONG WITH OTHER AMENTIES THEY WAS SUPPOSED TO HAVE WHENMY LEASE WAS SIGNED. Full Review ▶

01/16/08
Resident

Strong not recommended this apartment is too noise like a hell during night time......the SOUND ISOLATION of each apartment is the worst that I have ever seen in my whole life. If there is someone walk through your front door you… Full Review ▶

12/22/07
Resident

Since the new management took over, everything is about money, the lighting does not work most of the time on the property, the stairwell is usually not lit up. The construction in the complex is a nightmare because they cannot get… Full Review ▶

11/07/07
Resident

My boyfriend and I had lived at this apartment for a year and a half. Unfortunately, we are not renewing our lease because of the price and amenities. This place has been in remodeled phase for more than half of our… Full Review ▶

09/10/07
Resident

WOW...we had no idea what we were getting ourselves into. My boyfriend and I have been residents at this poor excuse for an apartment complex for about 9 months now. For the entirety of our residency, the office staff has displayed… Full Review ▶

06/16/07
Resident

A couple of months ago, Saddleback has changed their name to the Sierra Ranch. Unless they got rid of Bernard-Allison, it's still same old dingy apartment complex catering to white-hating racist Section 8 criminals, regardless of what you call it. Full Review ▶

04/06/07
Resident

Saddleback gets a financial incentive to admit criminal Section 8 welfare recipients without going through a criminal background check, so they don't care if their criminal tenants harass, threaten and disparage the responsible non-Section 8 tenants. Many of these Section 8… Full Review ▶

10/15/06
Resident

This is my last month at Saddlecrack and I cannot wait to leave for good. I hope with all my heart some of its meth-head residents manage to burn the whole thing to the ground. Bulldoze it. It's a waste of… Full Review ▶

10/02/06
Resident

I have lived at Saddleback for just over a year and am MORE THAN ECSTATIC to be leaving. I had a hole in my roof for almost the entire time I have lived here, and after calling the BBB and threatening… Full Review ▶

09/25/06
Resident

I also had the misfortune to have a schizophrenic tenant who may have previously lived at Arizona State Hospital before coming to Saddleback who moved next door to me and made up horrendous stuff about me to management and management never… Full Review ▶

09/24/06
Resident

Saddleback is a dump.

The paint job does little to hide the true nature of the place. Unruly children running around, very poor staff response to anything, bugs that never seem to go away, skyrocketing rent... I could go on for hours.

The… Full Review ▶

09/02/06
Resident

Over the last four years in the name of "equal housing", Saddleback has been admitting anybody who can put up a $100 deposit without going through a criminal background check on new applicants. As a consequence, Section 8 low-lifes and undesirables… Full Review ▶

08/27/06
Resident

First of all, the repainting is a hideous combo of a nasty ecru color and something I can only describe as the color of cat vomit. Second of all, there's a lot of white trash in this dump. Especially the drunken… Full Review ▶

08/09/06
Resident

I have lived at the Saddleback for seven years, however, I left a few months before my lease expired. As you can tell, I was very eager to get the hell out of Saddleback!

During the first five years, things were reasonable.… Full Review ▶

08/07/06
Resident

I lived here for a long time like 4 years and its the best place. The management is always helpful and straightup. There is no crime and its quiet. The folks that live on up here aint rich but they aint… Full Review ▶

07/14/06
Resident

I lived at Saddleback for about 2 years. I never had any problems with parking, safety, roaches or management/staff. I always kept my (brand NEW) car parked right outside my back balcony, so I always felt safe that I had an… Full Review ▶

06/18/06
Resident

Dangerous at night, I've seen police many nights. Full Review ▶

05/16/06
Resident

I've lived here several years and like it. An apartment complex shares all the problems of society in general...crime, boom cars, problem neighbors, etc. and all that can be done is for management to deal with it, and they do a… Full Review ▶

05/10/06
Resident

security was very terrible!!! Parking areas absolutely need more light and more night security personnels.
My son's new bike (3-4months old) was locked up but the lock was cut off and the bike was stolen.
My car got vandelized twice!! First time, I… Full Review ▶

05/02/06
Resident

This is an excerpt from a review of the neighboring Sonterra apartment complex posted on 4/29/06:

" ... the layout is nice if you are willing to pay $860.00 for a one bedroom apartment on a busy street next to a low… Full Review ▶

03/10/06
Resident

Drug infested, roach infested and good luck if something breaks because your not getting it fixed. Full Review ▶

11/08/05
Resident

dont move here, cockroachs, etc. Full Review ▶

02/21/05
Resident

Let me first start off by saying that most of the comments on here are VERY EXTREME, but let me tell you, I am going to be honest about everything. Let's first begin with the community... It's not bad. It's not… Full Review ▶

02/10/05
Resident

I am writing this with the repulsive memory of the Saddleback (the best psychologist wouldn't be able to help me burn this one out).
These apartments are the worst of the worst. The fridge constantly smelled like something crawled in it… Full Review ▶

12/14/04
Resident

Let me tell you about Saddleback apartments. When My wife and I moved here from back east, most all apartments looked much better than what we were used to. We looked at a variety of apartments in the North East Phoenix… Full Review ▶

09/13/04
Resident

We lived there for 1 month and I wish we had done a little more research...should have known better on the apartment tour that there was a pest problem from the dead roaches in the EMPTY one we looked at. We… Full Review ▶

05/16/04
Resident

The common theme of the reviews here seems to be the roach problem, which I also encountered when I first moved in. I battled roaches for a month or so, but after the apartment was treated and I invested in some… Full Review ▶

04/22/04
Resident

This is my first time living in apartments and I must say I am really surprised at what some of the other reviews are saying! I have had no problems with roaches at all. The people writing about the roaches must… Full Review ▶

04/15/04
Resident

Between the theft...Poor living conditions...Power Hungary, self centered egotistical management, that cares nothing for there tenants but only the further advancement in the company. The Pool is like a third world water buffalo cesspool pool. Now the roaches come..slow at first… Full Review ▶

04/01/04
Resident

My lease is up at the end of this month, and I couldn´t be happier to be moving out. This place ranks pretty low in all categories. I moved in in August and things were ok for a while, until my… Full Review ▶

03/11/04
Resident

I must say I have never lived in a more
repulsive apartment complex in my life.
I do not know which is worse the roaches or the staff. It could be a nice place to live
if it was taken better… Full Review ▶

02/03/04
Resident

Well I have fought the Vietcong and Charlie is nothing compared to this establishment, In a matter of 6 months the casualties are as follow

1 car CD player stolen
2 doors from jeep stolen
1 set Patio chairs 2nd… Full Review ▶

01/23/04
Resident

Ive lived at Saddleback for a while and have really enjoyed my stay. I have never had unreasonable complaints of noise outside of the occassional party that got out of hand. I have never felt unsafe of in any danger here;… Full Review ▶

01/21/04
Resident

I signed a 1-year lease before moving in and although it hasn´t been the *worst* year of my life, I do wish I´d read this site before moving in. The place is infested with roaches, which I have to control by… Full Review ▶

11/02/03
Resident

This place now is full of foreigners who run around in gangs and act very strange. There´s many screaming kids running around constantly. There is a lot of vandalism and car theft. A good manager would at least tell the kids… Full Review ▶

10/30/03
Resident

This place was horrible from day 1. I wish I had checked a service like Apartment Ratings before I decided to move in. The location is great, don?t get me wrong, but the staff in the office leaves something to be… Full Review ▶

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