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VIA 21

4111 North 21st Street, Phoenix, AZ 85016
(35 Reviews)
$2,072/mo
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Floor Plans & Pricing

2 Bedrooms

2 Beds, 2 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

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Renter Ratings

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Review Ratings

Noise

0.0

Grounds

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Safety

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Office Staff

0.0

Maintenance

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Neighborhood

0.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

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Number of reviews in the past 365 days

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Manager’s Review Engagement

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Percentage of reviews responded to

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Manager’s Review Reply Time

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Average time to respond to reviews

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VIA 21 Reviews

(35)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Milano28

Resident 2014 - 2021

6/10/2021

Always helpful ! Always Professional and will do anything they can to help. I couldnt ask for more ! Scott and Lee are the best ! The residents are awesome and respectful of eachother . Close to everything !

    Review Author Icon

    anonymous

    Resident 2017

    9/14/2017

    we had high hopes but everything has been terrible. From roof rats to wasps, ants, spiders and bees, mosquitos and unknown critters in the walls have infested our building long before we moved in. The management lies about everything, be sure too have everything written… See More >
      Review Author Icon

      Resident 50246

      Verified Resident 2013 - 2014

      2/2/2014

      Especially like -------(manager) attitude and she always follows up on my requests. Love the care taken to keep the grass looking pretty and appreeciate having my parking space so near. I prefer to think the dogs that bark at me ( who live next door)… See More >
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        Resident 49743

        Verified Resident 2011 - 2014

        1/28/2014

        I lived here for about three years and like the community. It's a quiet neighborhood with a little noise from neighbors once and a while. I work two jobs so I like the low level of noise. It's close to shopping and parks. Wish we… See More >
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          Resident 46784

          Verified Resident 2013 - 2014

          1/10/2014

          I have had nothing but excellent customer service from the management and maintenance workers at Veranda's. It is a very small community, wtih an allowance for all dog breeds. The staff is very accomodating & have been nothing but pleasant & helpful at every occurance.… See More >
            Manager

            1/15/2014

            VIA 21
            Thank you for your review of our community! Your touching words are very much appreciated and we are glad you are enjoying your time with us.
            Review Author Icon

            Resident 43259

            Verified Resident 2013

            12/5/2013

            The office staff is really great. The apartment wasn't very clean when I moved in, and it's not in the best shape. It seems like things break really often, and that the appliances aren't in the best shape.

              Manager

              1/15/2014

              VIA 21
              We value the opinions of our residents and are always looking for ways we can improve. We thank you very much for your continued residency and for leaving a review of our community.
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              Resident 28735

              Verified Resident 2013

              11/25/2013

              I love living at the Place at Veranda's, the complex is clean and well kept. Yvette in the office is professional and easily approachable with any questions or concerns; she promptly returns calls and takes care of maintenance issues immediately! Maintenance is quick… See More >
                Manager

                11/25/2013

                VIA 21
                Thank you for leaving a review of our community and kind words about our staff. We look forward to assisting you for many more years to come!
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                Resident 39305

                Verified Resident 2013

                10/31/2013

                So far it been good, the maintenance is on point. The office staff was amazing. We did find a little bit of thing wrong with the apartment when we moved in but they were fixed. I looked a many of apartments and this was in… See More >
                  Manager

                  10/31/2013

                  VIA 21
                  Thank you for your kind words about our staff. We hope you continue to enjoy your time with us! Please feel free to contact us if there is anything we can assist you with.
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                  Resident 35874

                  Verified Resident 2007 - 2013

                  10/9/2013

                  I like living in the area - close to stores and shops. The apartment could be updated. Cabinets are fake - could use an update. Again, change carpeting in living, dining room to faux wood laminate floors.

                    Manager

                    10/29/2013

                    VIA 21
                    Thank you for the great ideas! Our location is ideal for so many different things- with the freeway, airport, and mall all just minutes away. I appreciate your feedback and feel free to contact me if there is anything I can help you with.
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                    anonymous

                    Resident 2012 - 2013

                    10/12/2013

                    I wish someone would have reviewed this place before I moved in. The office staff is sweet and nice until you move in. It takes forever to get anything fixed in your unit and it's never done correctly the first time around. These apartments are… See More >
                      Manager

                      10/29/2013

                      VIA 21
                      Please feel free to contact me at your convenience so we can address any issues you may have. Our goal is to provide great customer service and come up with solutions- Iâ??m only a phone call away and my door is always open.
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                      Resident 20753

                      Verified Resident 2008 - 2013

                      9/21/2013

                      I don't appreciate that now we are being charge for water, trash, sewer, exterminate, the maintenance that is done on Tuesday and then some and tax on every charge plus our rent too. Please Advise too.

                        Manager

                        6/19/2013

                        VIA 21
                        Dear Resident, Thank you for taking time out of your day to leave a review and we are pleased that you have enjoyed living at The Place At Verandas! Our maintenance team is working on the spa jet issue and should have them back up and properly functioning very soon. As always, thank you for your continued residency and please let us know if there is anything else we can help you with.
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                        Resident 27791

                        Verified Resident 2013

                        8/6/2013

                        It's nice n quiet.

                          Manager

                          9/19/2013

                          VIA 21
                          We are glad you are enjoying the peacefulness of our community, however please donâ??t hesitate to let us know how we can better assist you.
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                          Resident 26722

                          Verified Resident 2011 - 2013

                          7/29/2013

                          SPA HAS NOT WORKED FOR TWO MONTHS, EXERCISE BIKE SCREEN BROKEN SO SETTINGS CANNOT BE CHANGED. FIRE SPRINKLERS NOT CERTIFIED OR MAINTAINED.

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                            Resident 25869

                            Verified Resident 2010 - 2013

                            7/22/2013

                            Great community to live in as a young professional. Originally some turnover in the office which created headaches. Smoothed out now. Great value for the size and apartment amenities.

                              Manager

                              9/19/2013

                              VIA 21
                              Thank you for your review, we really appreciate the feedback. With our location close to the airport, downtown phoenix, and lots of shopping, it does provide a great area for the young professional! We do hope you continue to enjoy your residency with us.
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                              Resident 24715

                              Verified Resident 2013

                              7/17/2013

                              Quiet, clean, management helpful

                                Manager

                                9/19/2013

                                VIA 21
                                We are glad you are enjoying your time at the community, we agree our community is quiet and clean thanks to the help of all of our great residents! Thank you for your review and as always, please let me know if there is anything we can help you with.
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                                jfn720

                                Resident 2012 - 2014

                                5/9/2014

                                POSITIVES: Close to the freeway, multiple shopping centers, the library, a park, the airport (only 5 min. away but no noise!), the zoo, movie theaters, and more. Very well shaded to keep sunlight a minimum, which is great for your electric bill but causes the… See More >
                                  Manager

                                  4/26/2013

                                  VIA 21
                                  Thank you for your recent review of our community. We strive to meet all our residents expectations and are working with the pest control company to eliminate the bird droppings from the common areas and provide bi-weekly service at the residents request. The monthly community activities are great fun and provide an opportunity to meet your neighbors. We would appreciate any ideas you may have for other activities in the future. Iâ??m happy you enjoy living here and use many of the amenities! My door is always open to residents, so let me know if there is anything else I can help you with.
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                                  anonymous

                                  Resident 2013

                                  3/23/2013

                                  The Pitbull situation is out of control. The Pit owners are unable to handle the animals even when they are on a leash. Most apartment complexes have a policy to protect other tenants and small children. Do not consider The Verandas if… See More >
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                                    anonymous

                                    Resident 2011 - 2013

                                    3/25/2013

                                    I have lived at the Verandas for over two years and unfortunately the place has deteriorated since I moved in. At the present time another resident has two bull terrier dogs that are kept enclosed in the patio area 24/7, which means they poop… See More >
                                      Manager

                                      3/13/2013

                                      VIA 21
                                      Thank you for caring about the community and the concerns regarding several community amenities. We have addressed the plants with our landscapers and have been advised that it is frost damage. We will take additional steps to assure that the dumpster and pool areas are kept clean and to assure that other residents comply with the community policies. I hope we can restore your pride in our community and continue to be the place you call home for many years to come.
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                                      anonymous

                                      Resident 2011 - 2012

                                      9/17/2012

                                      I have been a resident for almost a year now. If you enjoy loud neighbors,rats the size of a small dog ( we only had to deal with them for 2 months before the issue was addressed!!), lack luster maintenance, lip service from the… See More >
                                        Manager

                                        10/30/2012

                                        VIA 21
                                        We appreciate hearing from our residents and to let you to know that The Place at The Verandas have made many changes to benefit our residents. As the community manager it's my goal to make sure all of our residents are living in a place they can truly call home and we are committed to this goal. We encourage our residents to stop by the office to let us know how we are doing and as a valued resident we hope you choose to remain with us.
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                                        lavender12

                                        Resident 2011 - 2012

                                        7/24/2012

                                        Veranda is a very nice apartment. First of all there are only 62-65 units. The grounds are well kept and present a park like area with all of the trees and grass. The parking is assigned and covered in most places. Each… See More >
                                          Manager

                                          10/30/2012

                                          VIA 21
                                          Thank you for leaving your honest review of our community. As someone invested in the community, we appreciate the time you have taken out of your day to let us know about the experience you have had here. I hope you continue to call our community your home for a long time. Our doors are always open to our residents, please contact us if there is ever anything we can help you with.
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                                          anonymous

                                          Resident 2009 - 2011

                                          8/26/2011

                                          The property in general is pretty nice for the price and the neighborhood is conveniently located kind of in the middle of everything. John does a wonderful job of keeping up the place, is very friendly, and does well with the work orders. We have been… See More >
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                                            elandroad

                                            Resident 2011

                                            7/20/2011

                                            I just recently moved out of the Verandas due to financial constraints.I have lived at the Verandas from Oct. '09 to July '11. The automated thingy above that states how long I have resided doesn't work. The economy being so bad, I could not find… See More >
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                                              anonymous

                                              Resident 2010 - 2011

                                              5/11/2011

                                              We moved in back in October of 2010. The apartment is a good size, the maintenance crew is timely, and the office staff is superb. They really make you feel like home here.… See More >
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                                                anonymous

                                                Resident 2011

                                                5/4/2011

                                                I moved in to the Verandas about a month ago from Georgia. I was very leary about living here because of the negative reviews, but it is a wonderful, clean and superb apt building. If anyone is considering this place do move here because the… See More >
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                                                  anonymous

                                                  Resident 2008 - 2011

                                                  4/12/2011

                                                  The verandas has been my home for 3 years now and I love it here. It is close to Tempe, Downtown, and Central Phoenix. Near all the freeways as well. The Verandas is very clean and green. It's a very peaceful place to come home… See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Comments: Call for details!!!
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                                                    • Cats Allowed
                                                      Comments: Call for details!!!
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                                                    Leasing

                                                    Located in the prestigious Biltmore area, VIA 21 offers spacious one and two-bedroom floor plans with beautifully remodeled kitchens and baths, private patios, wood-style plank flooring, in-home washers and dryers and so much more. Relax in our upgraded resident clubhouse, our inviting pool cabanas or sweat it out in our state-of-the-art fitness room. Our beautiful community is located in Phoenix s most requested neighborhood, near shopping at the Biltmore Fashion Park, the Esplanade, Whole Foods,Trader Joes, and much more to explore. Visit VIA 21 apartments today and experience luxury living in the Biltmore area. We can't wait to meet you!
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                                                    This community is managed by

                                                    P.B. Bell

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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Can you hear your neighbors?

                                                    Frequently Asked

                                                    P.B. Bell
                                                    Dogs Allowed
                                                    Comments: Call for details!!!
                                                    Cats Allowed
                                                    Comments: Call for details!!!
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    VIA 21

                                                    March 2024

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                                                    VIA 21 is an apartment in Phoenix in zip code 85016. This community has a 2 Beds, 2 Baths, and is for rent for $2,072. Nearby cities include Paradise Valley, Glendale, Scottsdale, Laveen, and Tempe.

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