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Stonebridge

4315 E. Thunderbird Road, Phoenix, AZ 85032
(84 Reviews)
$1,131 - $1,565/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 2 Baths

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Studio

Studio, 1 Bath

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

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Review Ratings

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Grounds

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Safety

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Office Staff

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Maintenance

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Neighborhood

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Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

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Number of reviews in the past 365 days

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Manager’s Review Engagement

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Percentage of reviews responded to

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Manager’s Review Reply Time

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Stonebridge Reviews

(84)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

JasonEvanson2234

Resident 2017 - 2018

2/23/2018

Amazing place to live. I once complained about some landscaping in front of my unit and the maintenance team handled it immediately. Staff is very professional and truly cares about then tenants. Studios are priced fair for being so well located to the best grocery… See More >
    Manager

    3/22/2018

    Stonebridge
    Thank you for the positive review! When our tenants are happy, WE ARE HAPPY. Have a great day and come say hello anytime! - Community Management
    Review Author Icon

    Samantha_G379

    Resident 2015 - 2017

    8/31/2017

    I have never had a better experience with an apartment complex. The staff is friendly, helpful, attentive, and organized. I have been here for 2 years and I am about to sign a contract for another 12 months. I HATE bugs, and I can say… See More >
      Manager

      9/11/2017

      Stonebridge
      Hi Samantha, Thank you for the positive feedback. Let us know if you still need help with that single moth! We hope you have enjoyed using our renovated fitness and media centers. We look forward to seeing you around the property soon! -Community Manager
      Review Author Icon

      anonymous

      Resident 2015 - 2017

      8/7/2017

      Amazing community and staff. Angela the manager is always so helpful!

        Manager

        8/9/2017

        Stonebridge
        Thank you for the awesome feedback of our staff! We are always available to help you anyway that we can :) We hope that you have been enjoying our beautiful pool during these hot summer months! See you around the property soon! - Community Management
        Review Author Icon

        anonymous

        Resident 2016 - 2017

        7/17/2017

        Manager is always nice and helpful. Pool isn't the warmest but pretty clean. My unit is a 1x1. Rents fair and I'll definitely be resigning my lease… See More >
          Manager

          8/9/2017

          Stonebridge
          Our team is happy to hear that you enjoy living here at Stonebridge. Please always feel free to stop by our office if you need our assistance... or if you just want to say hi! - Community Management
          Review Author Icon

          CLTguy12

          Resident 2012 - 2017

          4/22/2017

          Folks- do not know how anyone can give this place a 5 star - lived here since 2012 the folks saying now ownership has made a difference are smoking something. Once the team from MEB came into the office everything has gone down hill. They… See More >
            Manager

            8/9/2017

            Stonebridge
            Since you last reviewed our property, we have changed management to ensure that our property's high standards are met daily. Our managers are available to address concerns and are eager to make you happy and comfortable on our property. We hope to see you soon around the property and thank you! - Community Management
            Review Author Icon

            anonymous

            Resident 2016 - 2017

            3/31/2017

            We really like living here. Everyone in the front office is so welcoming and attentive every time we go in and they always have cookies! The maintenance staff is on the ball! We've had a few things that needed fixed, because it's… See More >
              Manager

              8/9/2017

              Stonebridge
              Thank you for the positive feedback! Our entire staff is here to make sure that you are happy and comfortable on our property. Please feel free to drop by the office anytime and grab some more COOKIES! We look forward to seeing you around the property. - Community management
              Review Author Icon

              anonymous

              prospectiveVisited 2017

              2/22/2017

              Any previous review that has been written about StoneBridge before the new management took over should be disregarded!! The team who is behind making StoneBridge the apartment complex it is now should be awarded. Me and my boyfriend were recently looking for our first place… See More >
                Manager

                8/9/2017

                Stonebridge
                Thank you for the positive feedback! A lot of hard work goes into our property, so we're glad you and your boyfriend have enjoyed living here at Stonebridge. We're happy you have enjoyed using the updated 24 hour fitness center. It's one of our most used amenities! Please feel free to drop by the office anytime! We look forward to seeing you around the property. - Community management
                Review Author Icon

                anonymous

                Resident 2016 - 2017

                2/21/2017

                Any reviews, not written within the last six months should be disregarded. I'm not sure what Stonebridge was like before September of 2016, however I know a new company owns them and they also had an extreme makeover throughout the apartment center. As a first… See More >
                  Manager

                  8/9/2017

                  Stonebridge
                  Thank you for the positive feedback :) It makes our team happy to hear that you love living at Stonebridge. Our team works hard to ensure that our property's high standards are met daily. Come say hi to us in the office anytime. We hope to see you around the property soon! - Community Management
                  Review Author Icon

                  madi7861

                  Resident 2015 - 2016

                  4/30/2016

                  I used to live in subsidized housing (so, the projects) and I didn't have as many problems there as I did here. There was never any available parking, and on multiple occasions I would have to park outside of leasing office for the night. The… See More >
                    Manager

                    5/11/2016

                    Stonebridge
                    Madi, We are sorry to hear that you did not enjoy your stay here in our community. Our community features many beautiful features to our renovations and all renovations are done professionally and with care. The response to our renovations has been very positive and we are confident that our renovations will continue offer stunning choices for our new and old residents alike. In response to your statement about our office being dismissive and rude, I am again sorry that you feel this way. I have researched your file and found that all concerns that had been brought to our attention were handled immediately by our office team. I also personally spent time with each of you regarding your report about the incident report that was provided one week prior to your move out. This was not dismissed nor ignored, but was handled with professionalism to you both as residents here in our community. If you would like to discuss your concerns about issues not being addressed during your stay here, I would be more than happy to meet with you at your earliest convenience . Thank you,
                    Review Author Icon

                    shirl1204

                    Resident 2016

                    4/15/2016

                    the service that Anita Tappo and the rest of the staff is excellent. if something is needed to make me comfortable all i need to do is request the result and it is done.

                      Manager

                      4/25/2016

                      Stonebridge
                      Stonebridge and it's employees strive to make our community your home and we are glad to hear that you continue to have a great experience. We are here for you 7 days a week, let us know if we can assist with anything in the future. Thank you. Lantha, Community Manager
                      Review Author Icon

                      anonymous

                      Resident 2013 - 2015

                      4/5/2016

                      Things were great till the new manager came in. ------ doesn't care about residents. She is a complete liar and doesn't care if your maintenance requests are completed. Many long term residents moved away from this location after she came in. I do not recommend… See More >
                        Manager

                        4/25/2016

                        Stonebridge
                        Our community offers many great amenities in addition to great customer service. Our maintenance team does an outstanding job maintaining the property and our resident's needs and they take pride in having all service requests completed within a 24 hour period. If you would like to discuss your experience further so that we can continue to improve, feel free to stop by our office. Thank you,
                        Review Author Icon

                        anonymous

                        Resident 2011 - 2016

                        4/12/2016

                        Really nothing to say badly about them except they use loud, gas powered leaf blowers starting in the 7am hour and continue through 11am sometimes. The only reason i'm leaving a review is because no apartment complex seems to care about you if you wake… See More >
                          Manager

                          2/5/2016

                          Stonebridge
                          As always, we appreciate input from our residents and do understand your frustration. Arizona weather let's us enjoy greenery year round thus also requiring weekly clean up that does require the tools to take care of this. Extreme temperatures do also play a part in doing any sort of landscaping; it is far too hot to work late day so the schedules do start in the earlier morning hours. Our main goal is to make sure that you have a nice, clean and enjoyable place to call home. If you should want to discuss this further, please feel free to contact the office. Have a great weekend. Lantha Community Manager
                          Review Author Icon

                          anonymous

                          Resident 2013 - 2015

                          9/30/2015

                          I never leave reviews, but I will for Stonebridge at PV. Location is great. Central to everything in PV and the mall is within a half mile. When it was Villa Encanto, it was nice. MEB took over and it went downhill.… See More >
                            Manager

                            11/17/2015

                            Stonebridge
                            Our goal is to have our residents happy while residing in our community and we are sorry that had not been your experience. Our community has competitive rates and have great renovations, on site maintenance to handle all issues including property clean up and we also provide courtesy pest control. We do appreciate you taking care of your final move out payment, if you would like to further discuss your move out charges in detail and the process of disputing those charges, feel free to contact our office at 602-787-4500. Lantha Community Manager
                            Review Author Icon

                            anonymous

                            Resident 2005 - 2015

                            8/6/2015

                            I am a current resident of this property formerly known as Villa Encanto. I am also currently finishing out my 11 year tenure. Up until New Management took over this property, I have lived comfortably and without complaint. The last Office… See More >
                              Manager

                              11/17/2015

                              Stonebridge
                              We value your opinion and are most definitely glad to have you as a long term resident of our community. We have a great office and maintenance team and invite you by the office so we can introduce our team. We are sorry that you had an unpleasant experience in the office as this was not intentional. We look forward to your continued residency in our community. Lantha Community Manager
                              Review Author Icon

                              vjm.6919

                              Resident 2015

                              7/28/2015

                              This is my first apartment so I do not have much to compare it to. I moved in on may 5 of 2015 and I have to say I think it has gone smoothly. True that management can be worked on, our first payment… See More >
                                Manager

                                11/17/2015

                                Stonebridge
                                We are glad that you have chosen us for your first apartment. If you ever have any issues that need to be addressed, please feel free to come by the office to discuss. We look forward to seeing you. Lantha Community Manager
                                Review Author Icon

                                anonymous

                                Resident 2013 - 2014

                                10/9/2014

                                Cutting right to the point the staff that works here are completely incompetent. Some of them act as they know what they are doing but most have no clue whats going on with there tenants. The maintenance staff is ok but rather slow, but at… See More >
                                  Manager

                                  7/18/2017

                                  Stonebridge
                                  Since you last reviewed our property, we have changed management to ensure that our property's high standards are met daily. Our managers are available to address concerns and are eager to make you happy and comfortable on our property. We hope to see you soon around the property and thank you!
                                  Review Author Icon

                                  Ucanbehere

                                  Resident 2012 - 2014

                                  2/6/2014

                                  The maintenance staff is fantastic. Response time is between 2 and 12 hours. My microwave broke and I had a new one within 2 hours. Security is important to me. The gates are locked between 7 pm and 7 am and… See More >
                                    Manager

                                    7/18/2017

                                    Stonebridge
                                    Since you last reviewed our property, we have changed management to ensure that our property's high standards are met daily. Our managers are available to address concerns and are eager to make you happy and comfortable on our property. We hope to see you soon around the property and thank you!
                                    Review Author Icon

                                    Mjp220

                                    Resident 2011 - 2013

                                    4/22/2013

                                    Great apt complex. Built with the good stuff, not the like the new apt that are paper thin. No problems with anybody, friendly neighbors. Great response time from maintenance . Clean grounds. There's no loitering or any suspicious characters! Great staff and apts all together.… See More >
                                      Manager

                                      7/18/2017

                                      Stonebridge
                                      Since you last reviewed our property, we have changed management to ensure that our property's high standards are met daily. Our managers are available to address concerns and are eager to make you happy and comfortable on our property. We hope to see you soon around the property and thank you!
                                      Review Author Icon

                                      bs2hzliz

                                      Resident 2012

                                      2/13/2013

                                      I love this place. I lived here for 8 months and it was the best apartment ive ever lived in. Beautiful. As for the bugs, i never had a problem. All I can say is that if your a dirty person, no matter where you… See More >
                                        Manager

                                        7/18/2017

                                        Stonebridge
                                        Since you last reviewed our property, we have changed management to ensure that our property's high standards are met daily. Our managers are available to address concerns and are eager to make you happy and comfortable on our property. We hope to see you soon around the property and thank you!
                                        Review Author Icon

                                        iannellad

                                        Resident 2002 - 2012

                                        10/15/2012

                                        The management team at Villa Encanto is great and the complex is beautiful.

                                          Manager

                                          7/18/2017

                                          Stonebridge
                                          Since you last reviewed our property, we have changed management to ensure that our property's high standards are met daily. Our managers are available to address concerns and are eager to make you happy and comfortable on our property. We hope to see you soon around the property and thank you!
                                          Review Author Icon

                                          anonymous

                                          Resident 2003 - 2012

                                          9/14/2012

                                          Our family lived at Villa Encanto for 8 years and I could't speak more highly of them. Our experience was great and we highly recommend them. The office and maintenance staff are very friendly yet professional. We never had issues with bugs! Highly recommend Villa… See More >
                                            Manager

                                            7/18/2017

                                            Stonebridge
                                            Since you last reviewed our property, we have changed management to ensure that our property's high standards are met daily. Our managers are available to address concerns and are eager to make you happy and comfortable on our property. We hope to see you soon around the property and thank you!
                                            Review Author Icon

                                            BedBugAttacked

                                            Resident 2011 - 2012

                                            8/30/2012

                                            Serious Bed Bug infestation in this complex. As people move out they treat apartment and bed bugs move to next apartment . Main office acts like they don't know anything about it but a few weeks ago they hung spray notices for… See More >
                                              Manager

                                              7/18/2017

                                              Stonebridge
                                              Since you last reviewed our property, we have changed management to ensure that our property's high standards are met daily. Our managers are available to address concerns and are eager to make you happy and comfortable on our property. We hope to see you soon around the property and thank you!
                                              Review Author Icon

                                              renter512012

                                              Resident 2012

                                              5/1/2012

                                              Poor Security

                                              The security does not respond. You have to call multiple (upwards 3 )times to have anyone come out and take care of a problem. The staff does not show any initiative to enforce their community guidelines. The buildings are solid but old. Maintenance responds usually within a… See More >
                                                Manager

                                                7/18/2017

                                                Stonebridge
                                                Since you last reviewed our property, we have changed management to ensure that our property's high standards are met daily. Our managers are available to address concerns and are eager to make you happy and comfortable on our property. We hope to see you soon around the property and thank you!
                                                Review Author Icon

                                                anonymous

                                                Resident 2012

                                                1/20/2012

                                                Just moved in !!!!

                                                Great place to live !! Kudos to the Villa Encanto Team !!!! I'm just getting fimilar with area but so far so good. Happy New Year !!!… See More >
                                                  Review Author Icon

                                                  muhls

                                                  Resident 2010 - 2011

                                                  11/17/2011

                                                  happy here

                                                  been here since 02/2010. we liked the old staff and new staff. both are pretty good at getting my orders done for my apartment and both office staff are warm and professional. area is perfect for us. sprouts is close by and sweetwater park is… See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Parking
                                                    • Covered Parking
                                                    • Uncovered Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Weight Limit: 25lbs. Comments: Breed restrictions.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Comments: Breed restrictions.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Controlled Access
                                                    • Gym
                                                    • Hot Tub
                                                    • Pool
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                                                    Leasing

                                                    Gorgeous community offering 9 distinctive floor plans, 4 pools, 2 spas and a 24 hour state of the art fitness center! Enjoy our lush courtyards with barbeque grills and sitting areas. We are walking distance to parks, shopping and Paradise Valley mall and close to the 51 highway.
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: How easy is it to find guest parking?

                                                    Frequently Asked

                                                    Dogs Allowed
                                                    Weight Limit: 25lbs
                                                    Comments: Breed restrictions.
                                                    Cats Allowed
                                                    Comments: Breed restrictions.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    Stonebridge

                                                    March 2024

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                                                    Stonebridge is an apartment in Phoenix in zip code 85032. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,565. Nearby cities include Paradise Valley, Glendale, Scottsdale, Laveen, and Tempe.

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