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Villa Serena

4221 West Dunlap Avenue, Phoenix, AZ 85051
41%
23
Reviews
41%
% Recommended
51%
City Average
07/23/13
Prospective Resident

I am moving to Arizona this fall for school and this is one of many apartment complexes that I was considering to rent. However, when I called the lady who answered hung up on me before I could finish my question.… Full Review ▶

04/22/13
Resident

I have lived here for 3 months now. It's a great place!! The office staff is so helpful and friendly. Maintenance is good takes them a little longer to get things fixed but there is only one guy working. I don't… Full Review ▶

04/08/13
Resident

When coming to live at villa serenain December of 2011; my interview experience with the apartment mangae Rose; who was very professional and kind;had taken me on a mental tour of the appartment gound and community, as well. Every since then;… Full Review ▶

11/23/12
Resident

PLLLLLZZZZZZZZZ stay away from these apartments whatever you do keep looking the managers are very rude the apartments are completely roach infested ive had them come and spray and it doesnt even last long enought to keep the roaches away... your… Full Review ▶

09/03/12
Resident

PLEASE DO NOT MOVE INTO THIS HORRIBLE PLACE! If you like living with roaches that you can never get rid of no matter how clean you keep the place, no matter how much you have the worthless exterminators come and spray,… Full Review ▶

06/20/12
Prospective Resident

That's enough for me... Full Review ▶

07/07/11
Resident

I lived here for a year and i never had any major problems. Of course minor problems here and there but that's gonna happen anywhere u go. The manager mario was awesome. Very flexible and polite. There is no ghetto people… Full Review ▶

06/15/08
Resident

I have lived here for a few years now. I haven't moved because I have had pressing personal issues that made it difficult to look and move when my lease is up. This past year, I advised them I wanted out… Full Review ▶

10/11/07
Resident

From the day I moved here, I have had nothing but problems! The staff is rude and inconsiderate. It took me about a month to realize my huge mistake. The apartment smells like death, and is a roach-infested nightmare. My car,… Full Review ▶

08/14/07
Resident

this place was bad news from day one. i had a severe leak in my celing when it barely rained, that acually caused pieces of my ceiling to fall! nothing was done about it. it took them nearly 3 days to… Full Review ▶

06/07/07
Resident

Lets see been here a year and already moving. The apartment above us had several leaks into my apartment, everything from toilet water to tub overflow, in the same bathroom, took the complex over a month to fix everything. And then… Full Review ▶

10/04/06
Resident

The day I moved into this place my apartment was so dirty I know they didnt clean it, the clean if you want to call it that came from the people before, and that was not good. My brothers had to… Full Review ▶

07/20/06
Resident

ROACH INFESTED Full Review ▶

07/19/06
Resident

I have lived here for almost 4yrs and have no desire of staying past that.
Some may think that managers in the past were bad, but these 2 have nothing on them.
I recently asked that my bathroom be fixed for the… Full Review ▶

07/05/06
Resident

I have lived here for 3 years and will be moving for a job transfer. I feel that the new manager and her assistant have had to mend the previous mngrs issues. They do a great job in resolving my issues… Full Review ▶

05/20/06
Resident

Lived here for 3 years, unforturnately only because my husband and I got screwed over by a roomate earlier so we had a bad judgment on our credit.
First of all the A/C does stink, the heater (Not that it's… Full Review ▶

03/17/05
Resident

Managment is HORRIBLE!
NOTHING ever gets fixed!
They will rip you off!
Worst place to live in the WORLD!
I counted down my DAYS till my lease was over!
My wife and I were packed months in advance before we actually moved!
In short, DON'T move into… Full Review ▶

01/05/05
Resident

This place is by far the most dicusting place to live. It is falling apart and everything in the apartments are old and stinky. The place is full of drug dealers and drug users. The staff here is very lazy and… Full Review ▶

01/05/05
Resident

Villa Serena is not a great place to live it is by far the worst place to live yet. Buildings falling apart, on going leaks, sinks falling on children, carpets are stained and stinky, drug dealers and users, people jump the… Full Review ▶

11/08/04
Resident

GREAT LOACATION, SUPER NICE MANAGEMENT AND PERSONEL, BUT WHEN IT COMES TO MAINTANCE ON 20 YEAR OLD APARTMENTS ITS NOT ALWAYS THE BEST, LEAKY VALVES, OLD NOISY AC THAT STINK, CABINET DOORS THAT DO NOT CLOSE PROPERLY, JUST GETTING OLD AND… Full Review ▶

06/07/04
Resident

Full Review ▶

04/15/03
Resident

Leaking roofs & windows, smelly a/c, never enough hot water for dishwasher to work properly, vandals roam parking lot constantly doing damage, lots of drug dealing, unwilling management, very expensive for the environment/amenities/lack of safety, old smelly carpet, bad paint jobs,… Full Review ▶

11/03/02
Resident

We are in a hurry to get out!! Our lease is almost up-thank god. Talk about illegal aliens and gang bangers. This takes the cake. The place is also dope heaven. We have druggies across the hall and to the right.… Full Review ▶

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