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Pointe Metro

3221 W El Camino Drive, Phoenix, AZ 85051
(145 Reviews)
$885 - $1,501/mo
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Floor Plans & Pricing

Studio

Studio Bed 1 Baths

Studio, 1 Bath | 400 sq. ft.

$885

1 Available Unit

See Floor Plan Details

1 Bedroom

1 BEDROOM

1 Bed, 1 Bath | 640 sq. ft.

$978

3 Available Units

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1 BEDROOM

1 Bed, 1 Bath | 600 sq. ft.

See Floor Plan Details

2 Bedrooms

2 BEDROOM

2 Beds, 2 Baths | 900 sq. ft.

$1,336

1 Available Unit

See Floor Plan Details

2 BEDROOM

2 Beds, 2 Baths | 900 sq. ft.

$1,501

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

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Renter Ratings

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Review Ratings

Noise

0.0

Grounds

0.0

Safety

0.0

Office Staff

0.0

Maintenance

0.0

Neighborhood

0.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

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Number of reviews in the past 365 days

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Manager’s Review Engagement

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Percentage of reviews responded to

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Manager’s Review Reply Time

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Average time to respond to reviews

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Pointe Metro Reviews

(145)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2016 - 2021

10/1/2021

Honestly I've has issues here ever since I've moved in. Double digits for the apartments make it difficult to do anything like order and delivery. The laundry room is constantly dirty and maintenance, even though they try hard don't really get back to you for… See More >
    Manager

    10/6/2021

    Pointe Metro
    Hello, we aim to offer outstanding service and a comfortable living environment throughout any changes to our team, and we deeply regret if your experience has not reflected that goal. We would appreciate an opportunity to learn more about your individual concerns so we may make a sincere effort to address them. At your convenience, please get in touch with us at mgrpointemetro@dayrise.com.
    Review Author Icon

    anonymous

    Resident 2020 - 2021

    8/11/2021

    Amelia Thomas was such a pleasure to work with! Any questions I had were addressed in a timely manner from Amelia. She’s very friendly very efficient I can’t say enough about her. I will greatly miss her… See More >
      Manager

      8/14/2021

      Pointe Metro
      Thank you for this excellent review! We are heartened to hear that Amelia could assist you to your satisfaction. Please do not hesitate to reach out to our team if we can ever be of future assistance.
      Review Author Icon

      anonymous

      Resident 2020 - 2021

      2/17/2021

      If I could give a negative star for the manager I would. Dude clearly doesn't know how to run an apartment complex. Nothing is every working and it appears he doesn't seem to care. I highly recommend people don't give this place a try unless… See More >
        Manager

        2/22/2021

        Pointe Metro
        Hello, we appreciate your review. Our sincere desire is to provide our residents with exceptional homes and customer service, and we are genuinely sorry if your experience has fallen short of this goal. As this review is anonymous, we encourage you to contact us at residentsupport@dayrise.com so we may learn more about your concerns. Thank you, and we look forward to turning your experience around.
        Review Author Icon

        anonymous

        Resident 2020 - 2021

        2/17/2021

        Where do I start. The laundry machine area is a complete mess. The machines don't work in there half the time. If something ever breaks in your place, don't expect it to be fixed till 6 months out. The manager conveniently never picks up his… See More >
          Manager

          2/22/2021

          Pointe Metro
          Hello, thank you for your feedback. Our goal is to provide our residents with a desirable living experience, and what you have described is not in line with our values. Some of the comments you have made here are alarming to us, and we wish to learn more about your observations. At your convenience, please contact us at residentsupport@dayrise.com so we may discuss your concerns individually and in-depth. We appreciate your time, and we look forward to speaking with you.
          Review Author Icon

          Cynthia_R593

          Resident 2017 - 2020

          12/31/2020

          I like living here and everyone here are very friendly and what's nice about it we seem to look out for one another also my husband's job quarters is located 6 miles from our home. I want to thank Amelia for my comfortable stay for… See More >
            Manager

            1/5/2021

            Pointe Metro
            Hi Cynthia, we appreciate your excellent review! We are thrilled that Amelia could make you feel so comfortable in our community. If there is anything we can do to uplift your experience even further, please do not hesitate to reach out.
            Review Author Icon

            anonymous

            Resident 2019 - 2020

            10/23/2020

            DO NOT MOVE HERE. I HATE THESE F'N APTS!! UNDER NEW MANAGEMENT AND STILL SUCK SMH. TAKE YO THOUSANDS ELSEWHERE. GATES AINT NEVER WORKED BUT THIS A SECURE PROPERTY. YEA OK!!! AND MY CEILING STILL AINT BEEN REPAIRED AFTER THEY TOOK PICTURES OVER 4 MONTHS… See More >
              Manager

              12/4/2020

              Pointe Metro
              We appreciate you sharing your feedback. Our maintenance team strives to provide the highest quality service, and it is disappointing to learn of your dissatisfaction. When you have a moment, please email mgrpointemetro@dayrise.com so we may promptly work toward resolving any maintenance concerns you have. Thank you in advance for contacting us.
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              anonymous

              Resident 2020

              10/19/2020

              The rent is not worth it, if you are looking to live in a decent apartment complex. The complex smell of urine and feces. There are animal feces all over the complex. The laundry facilities are extremely dirty. The grounds are dirty. The staircase are… See More >
                Manager

                10/22/2020

                Pointe Metro
                Thank you for taking the time to review us. We want your living experience to be nothing short of outstanding, so we are disappointed to read your feedback. Rest assured, we are discussing your observations with our maintenance team, who will evaluate the situation shortly. We want to learn more about some of the comments you have made here, and we encourage you to please email us at residentsupport@dayrise.com. Thank you, and we look forward to reviving your confidence in our community.
                Review Author Icon

                Wyatt_L

                Resident 2016 - 2017

                11/7/2017

                My stay here was relatively nice. Clean grounds and the office staff was very helpful. Needed the toilet fixed once and maintenance was there within 2 days. Neighbors kept to themselves other than introductions and so did we. Always had parking spots available within 100ft… See More >
                  Review Author Icon

                  anonymous

                  Resident 2015 - 2017

                  7/25/2017

                  Been living here for 2 years now, debating whether or not I want to renew. Seems like most of these review are from people that live in the south building... why do I say this, because my wife and I lived there for a couple… See More >
                    Review Author Icon

                    Skyyguee

                    Resident 2012 - 2016

                    3/30/2016

                    have lived here since I was 18 to 22 and have been on my game and making sure they have always got paid for the last four years. Now in that time they have changed management company's so many times it's hard to keep track.… See More >
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                      1anonymous2also

                      Resident 2015

                      12/3/2015

                      Not a great place at all!! Tweekers walking around late at night and early mornings fighting and talking loud. Upstairs neighbor plays loud music and nothing to this date has been done. Called and left messages numerous times at the office and… See More >
                        Review Author Icon

                        larisaruiz1

                        Resident 2015

                        11/5/2015

                        DO NOT MOVE HERE cops here every single day every weekend not safe had two guys fight in are front with a knife!!!!! Drugs !!!!! And so much more we live on the bottom floor and are up stairs neighbors have no respect let… See More >
                          Manager

                          11/9/2015

                          Pointe Metro
                          We are sorry to hear your experience has not been enjoyable. The safety and comfort of our residents is our top priority. I am sorry this has not been the case. Please call me at our office if you would like to discuss the situation further. Lisa Giglio, Community Manager.
                          Review Author Icon

                          lextalamo@gmail.com

                          Resident 2014 - 2015

                          9/14/2015

                          I liked living here tremendously. The studio was the perfect size for me, and I was lucky enough to move into a hardwood floor second floor unit, which helped with my dog. Maintenance filled my work orders within the day. I had no problems with… See More >
                            Manager

                            9/21/2015

                            Pointe Metro
                            Thanks for taking the time to review us. Resident feedback is invaluable as we work to make Vista Ventana an even better place to live. We are glad you enjoyed your stay here and good luck with your new job! Lisa Giglio, Community Manager
                            Review Author Icon

                            anonymous

                            Resident 2014 - 2015

                            8/25/2015

                            Horrible place to live. Neighbors are always fighting, police is always been called. Bed bugs and roaches in most units. Trashy people to have as neighbors. Management has no professionalism and never respond to maintenance orders. The main manager is a rude disgusting pig who… See More >
                              Review Author Icon

                              acobian

                              Resident 2013 - 2015

                              5/31/2015

                              I have lived in these apartments since October of 2013. When my family and I first moved in we were excited to have a place of our own. After a couple of weeks our master bedroom toilet clogged up. We submitted a work order and… See More >
                                Manager

                                6/19/2015

                                Pointe Metro
                                We are very sorry to hear about the problems you have been experiencing. Unfortunately, noise transfer can be a problem when living in close proximity of others. When this happens, we ask that you contact us directly so we can do everything we can to resolve the situation. If you are still in need of maintenance please contact me directly so I can get this taken care of quickly for you. We strive to resolve all problems in a quick, timely manner. Please reach out at your convenience, (602) 973-3183. Thank you, Lisa Giglio, Community Manager
                                Review Author Icon

                                skyygue

                                Resident 2012 - 2015

                                3/4/2015

                                This is the worst management services ever. They recently took over my apartment complex Vista Ventana where while they were in charge I have had my neighbors apartment broken into by someone throwing a rock through his patio sliding door into while I was home… See More >
                                  Manager

                                  3/4/2015

                                  Pointe Metro
                                  Skyy, this is Christy at the MEB Phoenix Corporate office. You and I have been communicating with one another for about a week. I spoke to Monica and she said she spoke with you by phone last week about your concerns. We also spoke with the community manager, Lisa, and she said she met with you in person to discuss your concerns. If you would like to speak to Monica again, you can reach her at 602.279.5515. We do not want you to be unhappy about the service you received from us and we are doing everything we can to work with you. Thank you - Christy
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                                  anonymous

                                  Resident 2014

                                  12/8/2014

                                  Don't ever ------ more here im serious. If u can find a better place do it. There's always ambulance n cops here. Someone got murdered down the street. There's roaches and the front office don't know ----. One day I woke up to the cops… See More >
                                    Manager

                                    12/15/2014

                                    Pointe Metro
                                    Hello, thank you for taking the time to write a review about our community. We appreciate your feedback and would love to talk to you in person about your concerns. Please stop by the office or give us a call at your earliest convenience. Thank you, Lisa Giglio, Community Manager
                                    Review Author Icon

                                    anonymous

                                    Resident 2012 - 2013

                                    10/28/2013

                                    People in the office have no clue what they are doing or they don't care. They don't return phone calls when you have issues about safety. Cars are being broken into and tires are being slash. Law enforcement are here at least four times a… See More >
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                                      anonymous

                                      Resident 2013

                                      7/23/2013

                                      where do I even begin with this place?! I moved in here thinking it would be like it was two years ago when I lived here, needless to say I was wrong, VERY wrong. These apartments are disgusting! First off the day I moved in,… See More >
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                                        chasitythomas96

                                        Resident 2013

                                        7/18/2013

                                        i love these apartments, this is the best place to live. we all have covered parking.… See More >
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                                          beccarae2013

                                          Resident 2013

                                          6/17/2013

                                          I relocated to AZ and took care of everything over the phone. The staff did what they could to make my move into the property as smooth as possible. I was surprised at how little noise I hear inside my apartment, sure there is some… See More >
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                                            storm4190

                                            Resident 2013

                                            5/29/2013

                                            Excellent Staff and excellent place to live we love it here come and join the family

                                              Review Author Icon

                                              clarice88

                                              Resident 2013

                                              4/6/2013

                                              I had a long journey of apartment searching when i walked into the vista ventana i feel in love my 4yr old didn't want to leave the whole community and staff are just wonderful i just signed my lease this month and I'm already looking… See More >
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                                                tiffanyluvs1

                                                Resident 2013

                                                4/3/2013

                                                I just recently moved to Vista Ventana and I love it. The staff is very helpful, nice, and understanding. I like how they dont judge you off of your past and realize that everyone makes mistakes. The apt was very nice, clean, new appliances and… See More >
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                                                  lillostdragonfly

                                                  Resident 2013

                                                  3/22/2013

                                                  i live here currently, overall a good place to live staff very helpful, have had a few issues but they have been quickly adressed so no real complaints. i would recomend.… See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Clothes Care Center
                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: $300. Fee: $200 ~ 200. Rent: $15. Restrictions: We welcome 2 pets per apartment home. There is a $300 pet deposit (non-refundable) per pet and a $200 pet fee (non-refundable.) Pet rent is $15 per month, per pet. Aggressive breeds are prohibited. Please call for complete pet policy information.. Pet Limit: 2
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                                                    • Cats Allowed
                                                      Deposit: $300. Fee: $200 ~ 200. Rent: $15. Restrictions: We welcome 2 pets per apartment home. There is a $300 pet deposit (non-refundable) per pet and a $200 pet fee (non-refundable.) Pet rent is $15 per month, per pet. Aggressive breeds are prohibited. Please call for complete pet policy information.. Pet Limit: 2
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                                                    Other
                                                    • Cyber Cafe
                                                    • Dog Park
                                                    • No Deposit Community
                                                    • Onsite Services
                                                    • Outdoor Grilling and Picnic Area
                                                    • Package Receiving Service
                                                    • Pool
                                                    • Sundeck Lounge Area
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                                                    Leasing

                                                    Welcome home to Pointe Metro, where your relaxation awaits! We offer newly renovated one and two bedroom apartments where convenience to you is our priority. Enjoy the oversized closets, extra storage, sparkling swimming pools, relaxing spas, outdoor grilling area or playground area. There are three parks within walking distance and public transportation to top it off. Pointe Metro is conveniently located close to Metro Center mall, grocery stores to do all of your shopping, restaurants and so much more! Call us today to schedule an visit!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (2)

                                                    Shante98
                                                    Asked on: 07/11/2021
                                                    Q: So did these apartments get any better from the past year ? Also, what's the best park to live in North or South?
                                                    Anonymous
                                                    Answered on: 03/03/2022
                                                    A: No and south
                                                    Anonymous
                                                    Answered on: 03/03/2022
                                                    A: No and south
                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Are there surveillance cameras on site?
                                                    Anonymous
                                                    Answered on: 03/03/2022
                                                    A: Do they really work is the question

                                                    Frequently Asked

                                                    Dogs Allowed
                                                    Deposit: $300
                                                    Fee: $200 ~ 200
                                                    Rent: $15
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $300 pet deposit (non-refundable) per pet and a $200 pet fee (non-refundable.) Pet rent is $15 per month, per pet. Aggressive breeds are prohibited. Please call for complete pet policy information.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Deposit: $300
                                                    Fee: $200 ~ 200
                                                    Rent: $15
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $300 pet deposit (non-refundable) per pet and a $200 pet fee (non-refundable.) Pet rent is $15 per month, per pet. Aggressive breeds are prohibited. Please call for complete pet policy information.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    Pointe Metro

                                                    March 2024

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                                                    Pointe Metro is a 400 - 900 sq. ft. apartment in Phoenix in zip code 85051. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $885. Nearby cities include Paradise Valley, Glendale, Scottsdale, Laveen, and Tempe.

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