Waterfront Apartments formerly Portofino at the Lake
11459 North 28th Drive, Phoenix, AZ 85029
602-993-2390  WEBSITE save favorite
AVERAGE RATING
recommended by:
28%

overall rating:
2.4
2.7
2.65 Parking:
3.0
2.98 Maintenance:
2.6
2.61 Construction:
2.7
2.72 Noise:
2.9
2.93 Grounds:
2.5
2.46 Safety:
2.8
2.76 Office Staff:
< | >

WATERFRONT IS THE MOST DISTGUSTING APARTMENT COMPLEX IN AZ

From: -Anonymous-
Date posted: 2/15/2008
Years at this apartment: 2008 - 2008
 
THIS SUPPOSED "LUXURY" FREE CABLE AND HIGH SPEED INTERNET APT COMPLEX IS A TOTAL JOKE IT IS INFESTED WITH ROACHES THE FREE CABLE COVERS ONLY THE BASIC OF BASIC I THINK IT MIGHT BE 10 CHANNELS AND THE HIGHSPEED IS FAR FROM FAST BUT THATS BESIDES THE POINT THE MANAGEMENT IS AN ABSOLUTE JOKE THE GIRLS IN THE FRONT DESKS ARE NICE AND FRIENDLY BUT THE "ACTUAL MANAGER" WHO DOES NOTHING BUT SPEAK ON THE PHONE AT HER OWN DESK IGNORING TENANTS WHEN THEY COME IN BECAUSE SHES TO BUSY ON A PERSONAL CALLS IS A JOKE NO MATTER WHAT THE PROBLEM IS YOU COME TO HER WITH THE ANSWER IS SORRY I CANT DO ANYTHING ABOUT THAT IT TAKES WEEKS FOR MAINT PROBLEMS TO BE REPAIRED THERE IS MOLD IN THE APTS THEY GIVE EVERYONE THE SAME STORY BOUGHT WHY THE APT LOOKS THE WAY IT DOES WHEN YOU MOVE IN ITS ALWAYS OH THE PERSON BEFORE BUT OF COURSE THEY DO NOTHING TO MAKE IT BETTER. THERE IS NO SECURITY HALF THE TIME THE SECURITY GATES ARE BROKEN AND FOR SOME REASON IT TAKES WEEKS TO REPAIR A FRONT GATE LOCK. OVER THE PAST WEEK 6 CARS HAVE BEEN BROKEN INTO AND ONE WAS EVEN HIT AND DAMAGED WHERE WAS THE MANAGEMENT OR THE SUPPOSED SECURITY GUARD DURING ALL THIS AND WHAT DOES OUR WONDERFUL MANAGER HAVE TO SAY OH WELL THERE IS NOTHING I CAN DO CALL THE POLICE. THE POLICE ARE CONSTANTLY HERE FOR DOMESTIC DISPUTES AMONG OTHER THINGS THEY DONT RUN CREDIT CHECKS AND THEY RENT TO ANYONE THE CHECKLIST YOU ARE PROVIDED WITH WHEN YOU MOVE IN IS NORMALLY TO LET THEM KNOW WHATS WRONG SO THEY CAN REPAIR IT BUT ACCORDING TO THE MANAGER THATS NOT THE CASE HERE THAT LIST IS SO WHEN A TENANT MOVES THEY WONT BE HELD RESPONSIBLE FOR ANY THINGS WRONG IN THE APT SO IN OTHER WORDS WE HAVE TO JUST DEAL WITH THE PROBLEMS. THE FUNNY THING IS THO THE RECEPTIONIST'S DATE THE MAINT MEN AND THEIR APTS ARE PERFECT AND BRAND NEW AND THE ONLY NEW TENANTS THAT GET PAINT AND NEW CARPET ARE THOSE THAT ARE SOME HOW RELATED TO THE STAFF. I WOULDNT RECCOMEND THIS TRASHY COMPLEX TO MY WORST ENEMY. OH BUT THE ONLY UPSIDE IS THAT THE RENTAL OFFICE IS BEAUTIFUL OF COURSE COULD WE ASK FOR ANYTHING BETTER FOR OUR WONDERFUL MANAGEMENT. THE BEST THING THE OWNER OF THIS COMPLEX COULD DO IS GET RID OF THE MANAGER BECAUSE SHES RUNNING HIS PROPERTY STRAIGHT TO THE GROUND NOT ONLY WITH HER BAD ATTITUDE MOST IMPORTANT THE SKILLS SHE LACKS AS A MANAGER

Recommended: NO
Overall Rating
1 out of 5
Parking:
2 of 5
Maintenance:
2 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
1 of 5
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