We've been leasing at Alexan FLW since June 2003 and are thankfully nearly at the end of our second lease term. We were the first to live in our brand new unit and initially really liked the complex and the management staff (i.e. Brent, Jason, etc.), as well as the responsive maintenance staff, which have all changed - many times over, in less than 2 years. In our opinion, everything took a fast dive downhill since Lane (one of the many apartment managers the place has had in less than 3 years since it was built) suddenly left. Now, the staff really IS rude, and completely ineffectual and unresponsive to just about everything we report! With obnoxious tenants who let their dogs swim in the pool and defecate all over the premises without picking up after them, leaving their trash outside their units, stealing trash containers (how desperate can you be'), parking in front of our garage so we cannot get out, parking in fire lanes, kids skateboarding and jumping out of control on homemade ramps in the streets, a "security service" that has NEVER ONCE responded to our late night complaints about loud neighbors, a hot tub that has been repeatedly out of service, etc. - at this point, we cannot wait to get out!

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