Desert Horizon Apartments formerly Arabian Trails Apartments
AVERAGE RATING
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Maintenance is poor, and needs IMPROVEMENT
From: lesmir2Date posted: 8/26/2008
Years at this apartment: 2008 - 2008
I'm a current resident and have been since 06/08. As an overall it has been a good move for me, I like the parking, the unit, etc. The only exception is Maintenance requests, in two months that I have been here, I have had to call for maintenance about 5 times in 2 months. 4 of those times were regular requests and 1 emergency requests. All requests have been a big hassle because the apt. office does not respond in an adequate time, even the emergency that i had with my A/C not working and leaking water inside my apt, it was not responded or treated as an emergency to them. As of now, my last request for maintenance, it has been a week and I'm still waiting for someone to show up. This is a good place to live, but if you prefer prompt maintenance from your apartment complex, you need look elsewhere. This is a big complex and not being able to complete maintence requests in a timely manner means that there is not enough people to complete the requests. This area definately needs improvement :(
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