Tatum Place
16801 North 49th Street, Scottsdale, AZ 85254
602-482-0372  WEBSITE save favorite
AVERAGE RATING
recommended by:
26%

overall rating:
2.1
2.7
2.72 Parking:
2.4
2.41 Maintenance:
2.3
2.31 Construction:
2.8
2.81 Noise:
2.5
2.47 Grounds:
2.7
2.66 Safety:
2.3
2.34 Office Staff:
< | >

Management Has No Idea about Customer Service

From: -Anonymous-
Date posted: 8/24/2006
Years at this apartment: 2005 - 2006
 
The managers will call you a liar to your face, when they screw up, especially when maintenance was suppose to be accomplished, and they won't give you a copy of the maintenance requests so you can to prove they messed up. The previous manager Betty was a terrible excuse for a compitant manager, and she was more interested in renting to any college student looking to hold parties or people from outside the U.S. that are extremely rude like her, letting people do as they pleased unless she was personally bothered about it, and would take it out on the people that would tell her what was going on. The new management team of Jaime (Manager), and Katy (I believe thats her name)(leasing agent) are very rude and will lie to your face when they loose your paperwork saying that you never turned it in. They managed to clean up the kids running around all night, but all the water "problems" are a constant problem with just getting a shower, and the holes all over the property are a safety hazard. You never know if they are really working on the water problems during that time frame, and you usually get less than a 24 hour notice before it happens. I finally stopped receiving "Last" water interuption notices from them. In the last four weeks it has been turned off three times, and unfortunately that is an improvement. The maintenance staff seems really good at their job and polite to deal with, but they seem to be constricted by the managers from doing jobs, or being allowed to fix a problem verse patching it. Most of the people that have lived here for a long time, say that if you make a complaint about something or a resident, you are harrased by the management team.

Recommended: NO
Overall Rating
2 out of 5
Parking:
2 of 5
Maintenance:
3 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 1 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   4 Ideas for Decorating a Dining Room - Dec 29
   Studio Apartment Decorating Tips - Dec 29
   Sorting Through Lease Documents - Dec 29
   Decorating on the Cheap: Painted Pattern Doors - Dec 29
   The Consequences of Late Rent Payments - Dec 29
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Tatum Place
          Scottsdale apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif