Ivy - you should not presume to know what other people are. You state that I, even though I am not a man, am angry and there is nothing you could do. You never addressed the letter sent about the security issues. Nothing was done about the poop on the ground (maintenance walked right past it) or the children playing until all hours of the night on the grounds. Being that you live on the premises, YOU should be walking by the pool after 10:00 to see who is on the grounds. And don't rebut saying that you do or you would be making changes. It doesn't really matter what I say hear at this point. I'd be happy to post things so that people can judge on their own. Your voicemail telling me that I would get a refund, the letter from your assistant manager stating YOU gave incorrect info, pictures of the grounds with the dog poop not being picked up (maybe you should take your tours to the other side of the pool - opposite of the office), the copy of your letter telling us to take folding chairs off of our porch, and the pictures of dogs that were on the grounds not allowed in the lease agreement. I'm sure that would lend some credibility to what I have said. Oh wait - just reading the lease agreement 5 times thoroughly would do that. In regards to the dog breeding - it was reported to the county - animal cruelty - so I'm sure you'll be contacted as having been the leasing company that didn't catch it in the first place. I'm not angry at all - my wallet is a little lighter, but I am quite happy to be out of your complex - I'm trying to help others not fall into what we did when YOU were untruthful. I am documenting all of this with the management company itself and the better business bureau along with a carbon copy to the city of Surprise. Say what you want to at this point, but the truth is already out there at this point!

User Responses
From: Anonymous	Date: 07/26/2007
I have been a resident at The Villages at West Point for almost a year now and totally disagree with this review. I have had nothing but positive reactions to any and all requests given to management and maintenance. I for one have walked the grounds and never see any type of refuse or animal feces on the grounds. Ivy and Linda have been nothing but pleasant and professional in all of our conversations. Any requests I have had for maintenance have been dealt with quickly and professionally as well. I cannot fathom what has angered this previous resident,but apparently no level of pleasantries or professionalism will be good enough to satisfy him/her. I would and have recommended The Villages at West Point to anyone who has been looking for a clean, nice,affordable and happy place to live. Thank You.....

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