I lived at Galleria Palms for about two years and for the first year and a half it was great. However, the management has gone completely downhill. They take forever to fix anything and will not even give you a time frame of when they can fix it. The office staff is extremely rude and when I inquired about when my repairs will be made they respond very rudely that they legally have 10 days to make repairs and since they have 3 maintenence workers and 600 units it will take at least that. They have no interest in making their residents happy. The most disturbing thing is that they lose mail. I had a very important document (my college diploma) delivered to me. When it arrived I received a note in my mailbox saying that the document was two large to fit and was left with the leasing office. Well, they lost it and they offer me no apology or recourse. When I asked the mail carrier if she had taken it back to the post office by mistake, she told me no and that countless other residents had come to her with the same problem. I filed a complaint against them with USPS which is under investigation. I could write pages and pages of awful things about this property and its management. Please be warned, do not move here! By the way, it is a bad neighborhood, my roommate's car was stolen.

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