The Enclave

Nice While You're There, Hell Once You Leave

From: -Anonymous-
Date posted: 9/23/2009
Years at this apartment: 2007-01-01 - 2008-01-01
2 responses

I lived here for a year.

I loved it, the only reason I moved out was that they upped the rent once again.

It's a bit pricey to start with, but the jump put it beyond what I was comfortable paying.

I moved into a two bedroom apartment for less than what I paid there for a one bedroom.

I never had a problem while living there though.

I found the office staff pleasant, the property was always well kept, and repairs were fixed within 48 hours.

However, once I left they tried charging me for pet damages, dirty appliances, and "excessive cleaning" charges.

First off, I didn't receive a bill from them officially.

Several months after moving out I got a call from a collection agency, despite having provided my new address, and my cell phone number to them before moving out.

Secondly, I never owned a pet, and I'm a neat freak and kept everything spotless.

I literally washed the walls and shampooed the carpeting before moving out.

I was once told to take photos before you turn in your key so as to have proof of the status of your place before leaving, which I did here.

After receiving an astonomical bill for an absurd amount I went back to the office to talk with them because I was sure that they had sent me the move out bill for the wrong apartment.

They assured me that the bill was completely accurate.

I went back into them a few days later and showed them my photos, as well as reminded them (with a copy of my lease) that I did not own a pet.

However, they refused to budge.

I ended up having to pay the bill, and a fee to the collection agency, to avoid ruining my credit.

I'm seriously considering taking them to small claims court over the matter because I have proof that their claims are absurd, and it is a lot of money they basically stole from me.

I wish I had read through the reviews on this site before hand, as it seems I'm not the only one charged absurd move out charges.

These charges not only cost money, and time, but they also ruin your credit, and may prevent you from renting at another complex.

For these reasons I would NOT consider renting here!!!!!! Ever!!!!

Recommended: NO Overall Rating

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