The Lofts at Rio Salado (formerly Trillium at Rio Salado)
1033 North Parkside Drive, Tempe, AZ 85281
877-392-3806  save favorite manager info
AVERAGE RATING
recommended by:
45%

overall rating:
2.8
3.5
3.52 Parking:
2.9
2.88 Maintenance:
3.2
3.25 Construction:
2.4
2.4 Noise:
3.5
3.45 Grounds:
3.3
3.27 Safety:
2.6
2.58 Office Staff:
< | >

The biggest scam in executive rentals!

From: brazzg
Date posted: 10/20/2005
Years at this apartment: 2005 - 2005
User Response is available. 1 response
 
What a difference there was from the promise to the delivery. Touted as 'Luxury Apartment Lifestyle', these apartments are no more than dorms.

Right from move in day - when the bathrooms were disgusting (construction debris in each tub - not to mention grout missing on the tiled floor) to a layer of dust on all surfaces which was promised to be cleaned prior to move in.

Oh yes, move in day was great with my remote not being programmed for me while my hourly rate for the moving truck was piling up waiting for the office to open.

Upon having the apartment re-cleaned it turns out that the air-conditioning is WOEFULLY INADEQUATE (i'm in a 2br). They send out the HVAC crew who basically restricted the flow of cold air (where there was cold air) so that you could actually feel something coming out of the vents at all locations. In summer time you will literally bake. Oh - if you live on the ground floor, you can feel hot spots on the floors coming up from the garage that is SUPPOSEDLY cooled during the summer. It's funny that they say that - I've been here over 6 months and i've seen them running twice!

The other postings are all too accurate - Black Widows and crickets all over the place. The beer bottles and garbage strewn about the place is just like a college dorm (maybe worse).

The management are grossly incompetent. When I finally was able to get through to the manager (meaning I walked in her office as noboby - and I mean nobody picks up the phone) all she had for me was EXCUSES - not apolgies or heaven forbid concessions.

This truly is the biggest luxury residential scam in town. You are seriously better off renting a house/condo for the money.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
1 of 5
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User Responses

From: jwhite80 Date: 10/22/2005
You know I live in a 3 bd rm for all of the summer and my place was like an ICE BOX, and I do live on the ground floor, never once felt a hot spot, and as for the garage being cooled, I think your roommate must park in the garage and you dont because if you did you would have heard the fans on several occasion like everyone elese.Crickets? Well I guess you would rather be living with Roachs and Rats because never once have a seen one of thoes or even a Pigeon, and how many places have can you say that about! The management is always more then helpful with any of my issues. Not that I can think of any problems that I have had but if there was any I know it was resolved before I even thought twice about it. Im sorry you dont feel the same way and I know if you would just bring it to the managments attention they would be able to accomadate your needs
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