Arboretum Apartments
4700 North Kolb Road, Tucson, AZ 85750
888-375-7185 ext 6801  WEBSITE save favorite
AVERAGE RATING
recommended by:
43%

overall rating:
2.8
2.6
2.63 Parking:
2.7
2.71 Maintenance:
2.7
2.68 Construction:
2.8
2.85 Noise:
3.0
3.04 Grounds:
3.2
3.15 Safety:
2.8
2.78 Office Staff:
< | >

Mixed review

From: goinghome13
Date posted: 2/5/2007
Years at this apartment: 2006 - 2006
 
I moved in 7/06, management was effective but rude. The apartment had broken blinds, patio door that wouldn't shut and a refrigerator with uneven shelves. I reported it upon initial inspection and was told I would have to be in line for repair. The line took 2 weeks. Then the management changed to the worst I've ever seen. I rented the clubhouse under previous management and the new management tried to say I never put down a deposit, and I had to get a copy of the actual cancelled check from my bank. During this whole process I was treated poorly. Their is a man in the office who snaps at you and rolls his eyes ifhe thinks it is a stupid question. I was not given my mail unless I had 2 forms of ID. Then the mail box key broke and I did not have access to my mail until...yes you guessed it, I was put on the list to get a new key. The grounds are beautiful and very well maintained. I was able to use the hot tub for 2 weeks out of 4 months, because there was always something wrong and they had all kinds of excuses which varied from client to client. No bugs for me. They do have some noise issues. I always had to listen to my neighbors having sex.

Recommended: NO
Overall Rating
3 out of 5
Parking:
2 of 5
Maintenance:
2 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 5 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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