Casa Dorinda Apartments

Casa Dorinda Apartments is recommended by:
44.0%
Overall Rating
3.22 out 5
Parking:
3.00 of 5
Maintenance:
3.11 of 5
Construction: 3.39 of 5
Noise:
3.33 of 5
Grounds: 3.28 of 5
Safety: 3.50 of 5
Office Staff:
3.06 of 5

7576 N Mona Lisa Road
Tucson, AZ 85741
520-544-8655
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Keep looking!

From: -Anonymous-
Date posted: 2/18/2006
Years at this apartment: 2005 - 2006
User Response is available. 2 responses

 
I wish I had known about this place before we moved there! I'd NOT recommend Casa Dorinda for several reasons..

Office Staff... were hardly ever there!! They were (IMO) understaffed and were always out of the office showing an apartment or doing other things. 8 times out of 10 when I went to pay rent or speak with someone there I'd have to wait around for 20 or 30 minutes for someone to show up. And forget about answering the phones. I think they left them permanently on voicemail! When you finally got to see/speak to someone they were nice enough. It's just actually getting to that point that was ridiculous.

Maintenance.. was decent, but SLOW! It usually took over a week to get anything done.

Parking.. ugh, a royal pain in the behind! If you got home after 6 in the evening, forget about it! You had one assigned spot and there were far too few open spots. I ended up parking buildings over after work many times because I couldn't find anywhere to park near mine.

The Walls... are THIN! I could hear my upstairs neighbor walking around, fighting with her boyfriend, her kid running/yelling, toilet flushing, etc. Definitely more noise than the average apartment, or at least the ones I've lived in.

Bugs.. major problem with roaches. We had the exterminators in multiple times and still had them everywhere. The exterminator told me they were in the walls! I had them coming out of the medicine cabinet even.

I have never heard of an apartment complex that makes you pay for the carpets to be cleaned before moving either. And you had better leave that place SPOTLESS (and I mean every nook and cranny, no fingerprints, smudges, nothing!) or you'll lose your entire deposit. I left that apartment extremely clean (more clean than when I got it, in fact) and I was shocked at how little of my deposit I got back.

I'd strongly suggest looking elsewhere. Too few staff & parking spots, too many roaches & delays!
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Recommended: NO
Overall Rating
2 out of 5
Parking:
2 of 5
Maintenance:
3 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 3 of 5
Office Staff:
2 of 5
I'm the author!
Lived here?


User Responses

From: Monkey58 Date: 09/15/2006
I lived there and when I moved out I got all my deposit back minus the cost of a broiler pan that the movers accidently packed. I didn't clean my apartment any more than usual. Also, I've worked at several apartment communities on the east coast and every single one has charged the resident to clean the carpets before moving out unless the carpets were so bad that we had to replace them--then we charged the residents to replace them.
From: Anonymous Date: 01/20/2008
No, he said he was charged for the carpet "before" moving in! Also, I had the same experience. I left my apartment more clean than when I got it and Casa Dorinda took virtually all of my deposit. It was very obvious that they see your deposit as revenue from the time you move in and they plan on keeping it by whatever means necessary (including lying). Maybe they stereotype the fact that two colloege age guys were living there, but when I moved in my walls were covered with off colored paint in an attempt to try to cover up the holes that they patched form the previous tenants. My roomate and I hung absolutely nothing up and they blamed us for the off colored paint when we moved out. They claimed that we had filled our apartment with holes and attempted to cover them up with non-matching paint; $200 to repaint the whole apartment! We also moved in with a small seemingly inconsequential bleach spot on the carpet from the previous tenants. I didn't put it on the move-in inspection sheet because I thought that was normal and so small that who would care. Well Casa Dorinda did; charging me $150 of my deposit to replace the whole carpet that we professionally cleaned and only had that dime size bleach spot that they of course held us responsible for. My advice, mark EVERY little thing on your inspection move in sheet. If you give them an inch they will take a mile.
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