Mission Palms

 

I have lived here for ONE short year and already I cannot wait to move out.

There are so many reasons.

They charge WAY too much for the quality that you are getting.

These grounds are 30 years old and so is everything inside! First, the office staff is RUDE.

Especially the miserable one with very short hair that scowels at everyone.

They are all nice and fake when you rent your apartment, but then the problems start and they are less than compassionate.

Most of the time you get that FAKE chipperness with a disrespectful "ma'am" every other word like they are smiling but no matter how miserable you are nothing will get to them.

NO COMPASSION whatsoever.

My very first problem was on the day I moved in.

My apartment was filthy DIRTY!!!!!!!!!!! It was so disgusting that I called Carmen and she sent out her housekeeper.

The housekeeper asked me FOUR times what I was talking about because she didn't think it was dirty.

There was food in the refrigerator and hair all over the bathroom! Did I really need to explain'''' The housekeeper was a ----- and ignored me when I spoke to her.

She pretended not to hear me.

My apartment was never cleaned.

There was nothing more I could do because they only have ONE housekeeper and let me tell you she out there.

While the maintenance men are the friendliest people on staff here, in one short year here I have had maintenance in my apartment about 8 times, and they see no repair as an emergency.

It usually takes more than two days.

When something breaks, there is usually a good reason to want it fixed in LESS time than that.

And don't even think about getting it fixed without the juvenile form they require because a verbal request isn't good enough or maybe they are just too lazy to fill them out.

Your A/C breaks, your heater doesn't work, etc.

Ususally when you want them on, you can't wait two days for them to "get around" to it.

I was told that if I didn't like it I should get a hotel room!

If you are taking a walk, expect the groundkeepers to gawk at you like you are a piece of meat because some of them are a bunch of perverts and I have been harassed several times.

There are constantly LOUD maintenance people outside with their trimmers, mowers, etc., and never in the afternoon.

It is always in the wee hours of the morning.

Don't forget about the dumpster emptying that we now each pay $20-40 dollars extra for each month that goes on early in the morning.

They claim that the trash and sewer company is charging them extra and after putting it off for so long they can no loger afford to.

Each resident now pays 20-40 and there are probably around 400 units.

IF that were true that means the company is charging them anywhere from 10-20,000 dollars more each month which is a F-ing LIE.

One of the biggest issues I have had was that when the utility company was working on upgrading the complex, the water was shut off daily, and they didn't care if this inconvenienced you AT ALL.

They lied and said it was accidental but coincidentally, it was the same time each day.

There were at least 6 times that I had to go elsewhere to shower for work.

I was sent multiple letters being blamed for housing two pets that I don't have! They said they were "informed." They were telling me that I have to pay all this money for deposits and pet rent just so they could get a little extra money.

I do not have pets!!!!

They complain about everything and everyone.

You will be ridiculed for having anything at all on your balcony.

It isn't your space, your life, or your time, it is theirs.

You are constantly under their control.

I have told everyone I know how horrible it is to live here and I will continue to do so.

And yes, it is true.

Greystar is now the management and they are a nightmare with all of their STUPID rules.

Last updated: 12/20/2008

User Responses
From: Anonymous	Date: 02/02/2009
WOW! I was really interested in this complex but the people who don't like it here really don't like it and it seems there are consistent complaints about maintenance etc. Just because a place is older doesn't mean it can't have new and/or refurbished appliances etc. That's a shame. No wonder the rents are so reasonable. I have lived at Sonoran Terraces for 7 years and am looking for a less expensive apt. due to the economy. I must say, Sonoran has all of the same amenities, is pricier, but they have excellent maintenance and fix A/C and heat immediately because you just can't wait for these things in extreme weather. Mission Palms would do well to get their act together and keep their customers happy. There are way too many apartments for rent in Tucson to be unconcerned about customer service.
From: mprenter00	Date: 02/11/2009
when my AC was broken they let me stay in one of the furnished apartments which i thought was very nice, but there was animal hair all over the sheets, i ended up getting hives and bites from bed bugs or fleas, it was awful. when i told carmen she did not believe me because she said the cleaning lady was there the day before and washed all of the sheets.
From: Anonymous	Date: 02/17/2009
Before I moved out they raised my rent and were going to raise it again when my lease was up. They wanted to know why I wanted to leave (which I thought was funny) and when I asked if they were offering any specials they told me no. I found specials all over the internet for Mission Palms, so, you have to wonder WHY they don't want to keep their residents for more than a year.
From: Anonymous	Date: 05/07/2009
I have never had a problem at Mission Palms and have been here for nearly 3 years. My AC has gone out because yes they are older, but has always been fixed the same day. The office staff is great and very helpful on a constant basis. You have to wonder if people just like to get on this website and vent because something hasn't gone their way.
From: Anonymous	Date: 06/26/2009
I lived here for approx 8 months, if that, I was very unhappy with the office staff, and other tenants, My upstairs neighbors where ok, as where one other set, to the right. But to the left, they watched my every move, my children could not play outside between the hours of 6pm and 10am, if they were, no matter how quiet we played, the office staff was called for a disturbance. But I will agree, the apartment when we moved in was NOT clean, our balcony faced the side of the complex which was tons of Olyanders(sp?) and we received 3 notices to remove our bicycles and power wheels from the back porch. We also received a verbal warning when paying rent, that the blinds on the sliding glass door in my kid's room, was to be closed, or their room to be clean. Or we would be charged 40 dollars for "untidiness". The office staff simply made it impossible to be happy here.
From: Anonymous	Date: 09/11/2009
I have lived here for a number of years and honestly believe that you have exaggerated everything that you have said. When the appliances in my apartment broke, they were replaced with brand new ones. The reason the landscapers work in the morning, is because it is hot in the afternoon. You seem to be the person with no compassion. The landscapers work two days a week and always start after 7:30am. Your tirade about the garbage is stupid. Do you really think you can tell Waste Management what time they are allowed to pick up the garbage. The maint. staff has 360 units to service and I personally know that if heat or air conditioning goes out, they ALWAYS service the units that day. You sound miserable and frankly, since I am still a resident, I'm glad you have moved. This place needs only one thing, to remove the miserable people like you, that complain unreasonably about everything. If you think about it, you are actually being stupid and lazy. Come on, you want them to fill out your maint. request for you!!! Grow UP, or at least, MATURE.

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