Pinnacle Heights are pretty apartments on the hills with great mountain views....but don't let this fool you! The lack of professionalism with this place is aweful. Don't hold your breath if you've put in a request for maintenance to come fix things around your apartment...there were requests we made from August when we moved in that still are not fixed, with the constant reminders we have given the office staff. We have not had any problems with noise or getting stuff stolen (yet), like many other people have posted. But it probably all depends on what area of the apartments they put you, because we have noticed some parts are noiser and more crowded than others.
Bottom line, if you appreciate good customer service, DO NOT move here. If you can tolerate unprofessionalism, you should be OK.
If you are looking for an apartment in this area I would highly recommend San Ventana on Sunrise/Kolb. Great Service and the people are friendly!

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