Seneca Terrace

some good, some bad, but the move out was a nightmare...

From: iamarenterintucson
Date posted: 10/27/2006
Years at this apartment: 2004-01-01 - 2006-01-01
2 responses

We lived in this complex for a little over 2 years.

The experience overall is adequate.

There is lack of natural lighting but the spacious living room makes up for it.

The major complaint I have is about our move out.

We purchased a puppy 6 months before we moved out.

We paid our pet deposit, we paid our monthly rent.

However, at the end of our lease we were told we had to replace the entire carpet in the apartment.

We were never told there would be a risk of replacing the entire floor.

We understood that the pet deposit would be used to make any of the necessary cleaning that might have to be done.

We were told not to have the carpets cleaned when we were moving out.

We followed the rules.

In the end the manager of the complex told us they had a family, who is extremely allergic to pets of any kind, moving into the apartment and that all of the carpeting had to be removed for that reason.

We told the manager that our dog was not allowed in two of the bedrooms.

Regardless of that fact the carpets were going to be replaced because the company the complex employs no longer has that color carpeting.

I felt the family and the lack of carpeting was not our issue or responsibility.

At this point it was obvious that excuses were being made in the pursuit of a new carpet at no cost to them.

1,700 dollars later, we are finally done with the ordeal.

The 1,700 included some other fees we had to pay in addition to the carpeting even though the manager said our walk through was fantastic and that we shouldnât have any more costs.

Please ask very detailed questions before you move in with a pet.

Ask exact questions and get it in writing.

Recommended: NO Overall Rating

Parking: Maintenance: Construction: Noise:

Grounds: Safety: Office Staff:

I'm the author!

Lived here?

I'm the manager