Springs at Silverbell
AVERAGE RATING
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This the WORST apartment and management company
From: -Anonymous-Date posted: 10/8/2008
Years at this apartment: 2006 - 2007
This is by far the WORST apartment complex I have ever rented in. The apartment managers were unfriendly and liars. One woman in the office claimed my dog attacked her. When we confronted the issue she retracted her statement and said he scared her as he walked by. Because of this incident we were asked to vacate the premises through we had never had any issues, concerns or violations against our unit for the entire year we had been living there.
Upon move out they claimed we ruined the carpet when in fact it looked no different than when we moved in. They told us in order to receive our deposit we would need to clean our apartment and even patch any picture holes in the walls. Even after we went back to the unit twice to take care of their requests they still claimed we would not get any of our deposit back. I tried to stop b the office and call to speak to the manager, funny they were never available to speak to me. Instead I was directed to the management company who did not live in the same city and never saw the unit. He was just as unfriendly and unhelpful as the others at the apartment office. We are now being hounded by a collections agency stating we still owe them $100 more for the cleaning charges. It has been over a year since we have moved out. Though we left forwarding information they now claim there is nothing on fie! Just one more example of how the managers are liars. I would never rent in this complex or with the management company, unless you want to have ridiculous charges when you move out.
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