Sundown Village
8215 North Oracle Road, Tucson, AZ 85704
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AVERAGE RATING
recommended by:
44%

overall rating:
2.8
2.8
2.76 Parking:
3.1
3.1 Maintenance:
2.8
2.8 Construction:
3.0
2.98 Noise:
2.9
2.88 Grounds:
3.0
3.0 Safety:
2.8
2.83 Office Staff:
< | >

Careful when you move out!

From: usc1244
Date posted: 10/9/2008
Years at this apartment: 2006 - 2008
 
We lived in the complex for 2 years. We turned in the keys when they were due and were told not to worry about the check list they do to see if damage was done to the apt/etc. I gave them my forwarding address and my phone was the same because we were just moving across town.

Six months later we received a call from a collection agency that we had a past due account with Sundown for turning the keys in late and a cleaning bill ($2 to clean each mirror, etc, etc). I didn't mind the fact that there were charges - we lived there for 2 years so it's to be expected that we couldn't leave it spotless - but the mgmt did not ONCE call us, write us or attempt to contact us. When I called management to ask why I had to hear this from a collection agency (which will now be reflected on my credit report) I got the run around from office staff and the head manager NEVER called me back.

DO NOT MOVE HERE - there are much better places to live in Tucson/Oro Valley area.

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 2 of 5
Office Staff:
1 of 5
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