Hello:

I'm not trying to pick at a scab here, so please bear with me, but we have a major problem due to an office error.

When we signed the lease for our apartment, we were given a wrong building # address. I corrected it with the U.S. Post Office when we were enroute to Arizona from Kentucky (after we found out from the cable installer that we had been given the wrong address), but unfortunately, a number of bills were lost in the mail due to the wrong address. We tried to rectify the situation immediately, but since we were traveling west, we did everything via cell phone and followed up with the post office

Due to the "red tape" that happens when an error occurs with mail forwarding and then giving a NEW mail forwarding address, a number of my very important bills were sent back. My biggest issue is with my insurance! My auto and homeowner's insurance bills were sent back and my policies were cancelled due to this error.

I need someone from The View to verify that it WAS an error that was made by your office so I can rectify this situation with my insurance company ASAP. I have literally spent HOURS this week on this problem; having had no insurance - unbeknownst to me - since Feb. 2, 2007 (home) and March 13 (auto).

Please contact me at once to discuss.

Thank you.

Nancy Spaulding
Apartment #419

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