This place is just ridiculous. It is getting worse every day, and I only hope all these negative reviews will have some impact on the management. More importantly, I hope they will serve as notice to people considering moving here that they should stay away.

There are many fundemental problems with Summerhouse, for example:
-Obviously poor construction leading to problems with Infrustructure (plumbing, horrific noise)
-Very poor management: The team is completely in denial about the property and they try to tell those of us who are unhappy that everything is fine and this is a wonderful place to live.

The most upsetting aspect to me however is the publicity and the advertising they do for Summerhouse. It is billed as a luxurious, secured, resort-style property. When in fact this is a ghetto, unsecure, low class property.

The parking lot gates have been open for weeks allowing anybody and everybody from the neighborhood to break in and use the facilities.

The swimming pool looks like an aquarium that is in desperate need of cleaning. All green and gross.

The element of people they allow to move in here are very low class. Loud, obnixous, and generally inconsiderate. Having parties late at night, playing loud music, driving like idiots through the parking lots. You simply can't call a property a luxury residence with these types of neighbors.

They also make promises they do not keep: one quick example would be the fitness center. It is billed as a "state of the art fitness center." Whoever wrote that does not know the meaning of state of the art, or has not been in a fitness center since the 70's. They talk about security guards keeping the grounds safe. There is one guy who looks like Barney Fife who walks around, and ignores anything he encounters. I have actualyl seen him walk away from people jumping over the fence. As a single woman, I do not feel safe here.

My lease will be over in a few months, and I will be getting out of here the first day of freedom. And that is really how it feels...like getting free or getting out of jail. Which I imagine alot of the residents here actually can relate to.

My recommendation to the management is this:
While you can't fix the problems that exist with this place, start being honest about the property with new tenants. If we knew what we were moving in to, we would not all be so mad. Do not call this place luxury, or resort-style, just be honest and tell people the truth. Because it becomes evident the second we move in anyway.
Don't bury your head in the sand and hope the problems will go away, because they won't.

Take notice of all these negative ads and don't ignore them. And by the way..we know which ones have been posted by your office, the obviousness of them is quite daring. You manage the LOWEST rated complex in Alameda BY FAR. Stop pretending like you don't. I have seen somebody else on here saying they have not yet received their security deposit back after moving out. If I don't get mine in 21 days I will go to my boss (I am a legal secretary) and take him up on his offer to organize a class action lawsuit against FPI.

User Responses
From: Anonymous	Date: 08/06/2007
You will get lots of support from former and current residents in a class action lawsuit. They deserve it. I am appalled that Summer House thinks they don't have to follow any of the California Civil Codes regarding landlords and tenants. I am so angry that I haven't gotten my $500 security deposit back AND that Niki doesn't even return my calls. I have sent two certified letters to her and to FPI and have not gotten a response. Small claims court is next.
From: LC529	Date: 08/08/2007
Im on my last few days in this months last month of a year lease. One of the original leasees from building 529 that stuck in there with the broken promisses, two sets of compleax managers & staff, reevaluation of the dog size & breed standards, the introduction of paying for ALL the compleax service; after not having to for 7 month, and the on again off again weight room and pool. The standard of tennents is legally NOT nor should be a factor! If one wants to live at a certain standard or be around a particular race, econimical stature group or "class" they should be more educated about what they are getting into. Those who have money and those who do not definately have a certain way of life that is differrent from the other, nothing wrong with that: thats the way the real world is, but an issue of class cannot factor into the owners reason for making the BUSINESS of property successful, and lets not forget how illegal it is. With all the crap I had to eat from the broken promisses and the disreguard for enforcing rules set with in the actual contract that everyone was sapposed to have signed I'm glad to have finished "my time" but I plan on using my RIGHTS under the landloard-tennent law to get back my deposit. TAKE A VIDEO CAMERA WITH YOU WHEN YOU DO YOUR EXIT WALK THROUGH WITHT THE COMPLEX REPRESENITIVE!!!!!!!!!!!!!! I have been placing this flyer throught the complex for 4 months now, carful to not disrespect new people moving in and more importantly the complexes ability and right to conduct business BUT, as I have always stated in this forum THOSE WHO ----- AND MOAN ON THIS SITE AND DO NOTHING ARE JUST "BITCHING AND MOANING". I have had many conversations with fellow tennents that complain as I do yet have NOT heard of any of them call the actual invesments group as I have, nor talked to the property manament groups VP's. Business only listen to people and or groups that are organized, have valid and legal points and use pressure! Don't expect any assistance form the military pressence with in the complex because it would not benifit them based on the govenments BAQ (funds paying partial rent) as a former Marine I know this is fact. Orgainize, pay to break your lease, wait it out and adjust OR SHUT THE HELL UP! I have no more sympothy for those who complain here because all my efforts fel on deaf ears...and mostly because Im gone in les then 20 days
From: Anonymous	Date: 08/11/2007
Do what the Harbor Island Apartment tenants did. Appeal to the City Council. I used to walk by there on my way back from the 7-11 store. No more. The neighborhood seems to have gotten worse. Hmmm. I thought the problems were over when the Harbor Island tenants were all booted out!!!
From: Anonymous	Date: 08/12/2007
to LC529: Regarding my comments on class and standard of tennants: I was speaking mearly in relation to what I was told by management before moving in. I was told I was moving into a respectful and quiet community. Not one where I would smell marijuana from the balcony below me. If you are so sick of hearing about everybodies complaining, stay off apartmentratings.com.
From: FallenGemini	Date: 08/20/2007
I am shocked of what I have been reading. I am a former Harbor Island tenant who have lived in the apts for 20 years from my birth to the day everybody had to move out because of the new owners. So I pretty much remember when the apt was a quiet place to live in, which was in the mid '80s. It went downhill in the early '90s when ppl with criminal records started to move in. I currently live at the otherside of the Island, which in my opinion is better. As such, I didn't know that the place have gotten worse. Like Anonymou have mentioned, I thought the problem ceased when they kicked everyone out. However, when I think about it, I believe that the majority of the tenants moved across the street from the apt office into that large rival apt complex. As for taking actions, you guys should. You guys should start having meetings and appeal to City Council. Do research on what the former Harbor Island tenants did in their attempts of not getting the boot and copy.
From: Anonymous	Date: 09/12/2007
Do what I did: contact The Kennedy-Wilson Multi-Family Management Group at 916-847-6500. They responded to me immediately and I finally got my security deposit back. I suggest anyone who has suffered in this apartment complex call KW management and file a complaint. Maybe if enough of us do it then things will change.

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