Barcelona Resort Apartments

Barcelona Resort Apartments is recommended by:
48.0%
Overall Rating
2.95 out 5
Parking:
2.67 of 5
Maintenance:
2.76 of 5
Construction: 2.98 of 5
Noise:
3.29 of 5
Grounds: 3.52 of 5
Safety: 3.40 of 5
Office Staff:
2.62 of 5

23592 Windsong
Aliso Viejo, CA 92656
949-643-0702
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Yo!

Barcelona Penitentiary

From: -Anonymous-
Date posted: 10/12/2005
Years at this apartment: 2005 - 2005
User Response is available. 2 responses

 
I really hate to speak bad about anything unless I have a optional suggestion. In this case I have pursued every avenue to reconcile problems with the maintenance/sales managers regarding property issues. I asked to speak with the property manager, and I was not provided a name, phone number, or manner to communicate with them to voice my concern. Here is a list of the following issues:
The managers who work on site here are rude, ignorant/arrogant, practice selectionism or clickish, and circle the wagons on the first site of problems.
They are in direct violation of fire safety ordinance codes locking gates/doors exiting facilities that have access to enter them. They refuse to establish a means to account for the payment of rent, and charge the tenant erroneously.
They send nasty letters to tenants, and never comply with policies.
They have tenants who sub rent their rooms, and complaints go unanswered.
There is no regard for safety while on premises, and materials used to maintain facility is in violation of city ordinance as well.
I hope anyone who is considering this rental property takes a second look at this before entering into an agreement. My experience was pleasant at the beginning, and then things began to change with poor decisions/behavior of the management.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
1 of 5
Grounds: 3 of 5
Safety: 1 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: zigurat Date: 10/12/2005
The absolute worst place to rent especially for the price they are asking.
From: ocrenter13 Date: 11/09/2005
We looked at Barcelona. The sales lady was very nice, so we were going to select an apartment. We were in the process of selecting an apartment location when the manager came over to "help." She was so rude and obnoxious that we changed our mind and left.
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