City Lights Apartments

City Lights Apartments is recommended by:
50.0%
Overall Rating
3.10 out 5
Parking:
3.11 of 5
Maintenance:
3.25 of 5
Construction: 3.33 of 5
Noise:
2.47 of 5
Grounds: 3.76 of 5
Safety: 3.44 of 5
Office Staff:
2.96 of 5

5000 City Lights Drive
Aliso Viejo, CA 92656
949-215-7368
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Yo!
 

F-ING TERRIBLE

From: -Anonymous-
Date posted: 7/18/2006
Years at this apartment: 2006 - 2006

 
management is worthless. they claim to have "controlled access gates" which they dont. they gates are left open all weekends and some weekdays. so theres a directory for guests to find your name and call to have the gate opened. it took them 5 weeks to put my name in there. all you have to do is type in a phone number!! why does that take 5 weeks' and dont think that gate is security. 4th of july there were 6 motorcycles stolen (mine being one of them) and 2 cars keyed. apparently this has been happening constantly since the beginning of the year. when i tried to put up flyers to find out who else had theirs stolen so i could make a claim they told me i had to take them down because they were advertisements. first, they werent advertisements, and second, i come home everyday to a new pizza coupon on my door. why dont they stop them from putting up advertisements' they then proceeded to have someone take they flyers down and charge me for the "service" of removing them. i've also had 3 gate "passes" stop working for no reason. and everytime they charge me or hassle me before giving me a new one. my door handle has been broken for about 3 weeks now and no word from maintenance. anytime theres a problem and i call management they dont help and come up with some crazy excuse and when i get pissed and yell at them, they do it right back! what kind of business yells at their paying clients' what kind of customer service is that' ive had noise complaints on a thursday at 7.30 pm because there were TWO people on the balcony talking, not yelling or drunk or screaming bloody murder, just talking. i can hear every step the tenants above me take. the walls are paper thin. there was also a lovely incident recently. last week i received a paper on my door saying "a naked man ran up to a lady in the parking structure and grabbed her". so not only do cars gets stolen and vandalized but people are now getting attacked in the constantly crowded parking garage. for $2100 a month you think they could afford to put some cameras up, i mean they bought those big expensive gates that just sit open and dont provide any security....why not get something that actually works. im irritated just talking about the place. i cant wait to get out. its the worst place ive ever lived and way over priced. then again, so is all real estate out here. overall its a terrible place to live. i wouldnt recommend it to anyone...ever!

Recommended: NO
Overall Rating
2 out of 5
Parking:
2 of 5
Maintenance:
1 of 5
Construction: 3 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 1 of 5
Office Staff:
1 of 5
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