affordable and pretty nice but the neighbors and new manager are awful.
From:
-Anonymous-
Date posted:
4/10/2008
Years at this apartment:
2007
-
2008
I have been a resident of Sandcreek for going on a year and a half, and my experience here has been enjoyable. However, as of late, it seems as though our new apartment manager has become desperate to rent out apartments. I have never had noisy or rude neighbors here, until she took over the complex in January of 2008. Many fellow residents have moved out since January, and only about half of them have been replaced. Many of the newer residents are very rude, most don't speak english, and (in my experience) play incredibly ridiculous games... for example, my new neighbors below my apartment have played loud mariachi music every single day from the hours of 6am to around 9pm since the day they moved in. Yet when my husband went downstairs to ask them to turn down their music and stop banging on the walls (I have no idea what they were doing, but they were also banging on doors, slamming doors and cupboards, and banging on counter tops along with their music), they filed a noise complaint against US. They claimed to have heard "very loud music" coming from our apartment. I was enraged, and since then they have not failed to annoy us in countless ways. In addition, they are friends with other residents, who have decided to key our car, toilet paper our door, and write "PUTA" in big red letters on my car window. Despite my complaint to my new manager, nothing has been done to resolve the problem, and we are now in search of a new apartment. Another complaint regarding the residents here is (has been since the day I moved in) with the laundry facilities. Residents can be very rude when it comes to washing and drying clothes. I have gone into the facility to find one person occupying all 8 washing machines and then re-occupying the washing machines as soon as their cycle was done. Yet if you leave your clothes in the washer for longer than 5 minutes past its cycle (regardless of whether or not there are other empty washers), residents find it necessary to take your clothes out of the washer and throw them somewhere. Same issue with the dryer.
As far as the complex itself goes, there are many tall trees surrounding the apartments (making the outside environment quite enjoyable), and the pool is well maintained. There is only one working Jacuzzi (the one on my side of the complex has been broken for over a year, so I have never used it), and the other one is always locked (the pool key doesn't open it). The laundry room was open 24 hours when we first moved in (which we found convenient because of our awkward work schedules), yet now they have been changed to 6am to 9pm... and the laundry room is constantly packed with people. Needless to say, it really is a task to try to wash clothes (so I've gotten used to driving to His Waters and paying more to wash our clothes). People break into cars all the time here, so there are always car alarms going off all hours of the night. And as was mentioned from somebody else's review, because the complex is located on White Lane and Ashe Road (2 of the busiest streets in Bakersfield) and there is always 2 police vehicles and an ambulance parked in a parking lot accross the street, there are ALWAYS sirens... the other person's review said at least once a day-- that's giving it justice. I have been home a lot lately (I just had a baby), and I hear the sirens at least 2-3 times a day and twice at night (usually between 11pm and 3am). But you get used to them and the sound of cars driving by/honking.
I wish I had more positive feedback, but I really don't. Monique Classen was our old manager, and she had everything in line with neighbors and laundry, she even hired a different security company for our complex because of the outstanding number of car-break-ins. Ever since we had a new manager, I haven't seen one security car around, and there are a number of problems with neighbors and facility rules (these are the reasons my old neighbors moved out).
Where maintenance is concerned, I was informed at move-in that appliances are replaced every 5-10 years unless otherwise needed. However, my oven has always been broken (it overheats, no matter what temperature), and one of the burners on my stove broke randomly (we hardly EVER cook, so i'm certain it isn't our fault), and I was told by the new manager that it would be fixed. When the maintenance guy came to fix it, he told us the burner couldn't be fixed and our thermostat was broken inside the stove. He also told us that our stove was the same one that the apartment had been built with (so over 20 years old)... well that was in January, and I am still stuck with a broken, unfixed, unreplaced, 20 year-old stove.
I guess you get what you pay for... and Sandcreek makes sure of that.
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