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Waterstone Media Center (Formerly Santa Fe)

311 North Buena Vista Street, Burbank, CA 91505
87%
33
Reviews
87%
% Recommended
63%
City Average
07/06/14
Resident

I recently moved here nearly blind from across the US, we needed a place in Burbank and my roommate actually picked this one. Over the phone and when we had finally moved here we found the management to be highly friendly,… Full Review ▶

03/09/14
Resident

My daughter moved into the Waterstone Media apartments in September 2013. Julie, the on-site manager,is just AMAZING! She has gone out of her way on numerous occasions to accomodate us and make living at Waterstone a great experience. In February we… Full Review ▶

Manager Response
02/06/14
Resident

I have lived at Waterstone for a little over one month and wanted to write a review because I know how helpful these reviews were when my roommate and I were looking for a new place to live. We were living… Full Review ▶

Manager Response
01/05/14
Resident

I've been here a few years and this place looks better now than it has in a while. I've seen some really nice new people move in and some obnoxious people move out, which is great. I like the manager and… Full Review ▶

Manager Response
10/18/13
Resident

I'm not sure what happened before ----- (the manager) got here, but in my time here so far, I couldn't be happier. I moved here based on reviews, not touring the place first since my hometown is across the country. I… Full Review ▶

Manager Response
09/28/13
Resident

I stayed for a while in building 325. Moving inn is good but moving out is harassing. I was shocked with moving out charges. I stayed in more than 10 apartments in US. No one charged crazily. My rent bumped up… Full Review ▶

Manager Response
08/12/13
Resident

Waterstone complex is a special complex. It is professionally run to the last detail. From the moment we came to visit looking for apartments through to the time we moved out, my family has been treated with the utmost respect and… Full Review ▶

07/03/13
Resident

I recently moved from "luxury" apartments in Burbank and looked at several properties. The minute I walked into the office Julie welcomed me and introduced me to Alex. They are always available and because Julie lives here and takes such pride… Full Review ▶

06/28/13
Resident

I just recently renewed my contract at Waterstone after living here for 2 years. I love it here. So peaceful and everything is well taken care of. Julie is amazing on how promptly she gets things done for you and how… Full Review ▶

05/04/13
Resident

The rent kept going up Full Review ▶

05/03/13
Resident

I have lived in A LOT of properties, from Archstone to E&S, etc. I have to say that Waterstone Media was my easiest move in ever! Not only was attention to detail taken, but the property manager, Julie, and the maintenance… Full Review ▶

04/24/13
Prospective Resident

I've lived here for over 5 years in the 303 building. I recently moved to the 311 building. But it was all because Julie Ellis, our latest, and by far greatest building manager had recommended I upgraded to this apartment I… Full Review ▶

04/08/13
Resident

After living in a house for 10 years I was uneasy about finding an apartment which would be satisfactory. Six months later I can say I'm extremely pleased with all aspects of the complex. General maintenence and upkeep is great. Julie… Full Review ▶

02/25/13
Resident

I have lived at these apartments nearly for 3 years and I loved this place. The current staffs Julie and Alex are amazing and they are helpful and respond quickly to any issues. Especially Alex is nice and friendly person, any… Full Review ▶

02/18/13
Resident

If you're not in the mood for reading, but you are interested in this community: just come see it for yourself. This place is awesome. If you are in the mood for reading: a few months ago my lease was coming… Full Review ▶

01/27/13
Resident

Waterstone Media Center is a great place and community. My wife and 2 dogs feel we really have a happy home. The Staff (Julie and Alex) do an amazing job in taking care of everyone and always are striving to excell… Full Review ▶

11/13/12
Resident

I just moved to California and into this apartment complex one week ago. Already I know that I am going to love living here. As a first time renter, Julie and Alex (management and maintenance) have already made this an amazing… Full Review ▶

11/03/12
Resident

I have lived at this apartment building for 3 years, and I can't express enough how much I love this place. Each year it got better with management. The current staff, Julie and Alex, go far beyond what is necessary to… Full Review ▶

08/30/12
Resident

I would like to just express my appreciation to the staff at Waterstone Media Center which consists of only two people. Julie and Alex go above and beyond what is expected. I don't have many issues or problems but the couple… Full Review ▶

08/27/12
Resident

Love this place! My husband and I rent a studio here and we love it. The studio itself is very spacious, We are on the second floor and have vaulted ceilings, a walk in closet and a clear defined sleeping and… Full Review ▶

08/23/12
Resident

Over the years the Apartment managers have changed but ever since the building was sold they have gotten less and less caring. The on staff repairman is really nice but the jobs are done to below acceptable standards. Instead of spending… Full Review ▶

08/17/12
Resident

I have moved to this building in Last Oct and I love this place. Especially Maintenance staff (Alex) is awesome. Right from painting my own choice to handling the Maintenance issues he is top on everything and committed to the work.… Full Review ▶

07/06/12
Resident

I recently moved here from another apartment community here in Burbank. Definitely a major improvement. The manager here, Julie, is very professional. The manager at my previous apartment community was lazy, non-confrontational to a fault, and never really seemed to grasp… Full Review ▶

06/11/12
Resident

I am 64 and have the concerns that all 64 year old people have as to their domicile. When I first called, Julie Ellis, the On-Site Leasing Manager, called me back within 20 minutes. She asked me a lot of questions… Full Review ▶

05/22/12
Resident

I moved here from Towne Centre Apartments in Burbank (that place was a joke). I am SO much happier here!!! The neighbors are better, management is better, location, the apartment lay out, etc. This place is small but has a lot… Full Review ▶

08/02/11
Resident

I felt compelled to write a review of Waterstone because of all the negative things I saw mentioned here... I've lived at Waterstone for just about 2 years, and am about to renew my lease for a 3rd year. Honestly, I'm… Full Review ▶

06/23/11
Resident

This place advertises itself as a professional management facility. It is no better than a typical mum/pup joint. They rent is tooooo high and IT ISNT WHAT IT APPEARS TO BE. THEY ARE LIARS! They have two gyms. Lets just call… Full Review ▶

08/11/10
Resident

I lived there for 12 years in 3 different apartments. The rentals on the front side of Buena Vista are very noisy. You better bring earplugs if you want to sleep well. The units are infested with termites and they can… Full Review ▶

03/10/09
Resident

when my lease was up and I went to inform them that I was moving out, they said that I hadn't given my 1month notice. And I was confused. why will i give a notice when my lease is up.,.i ended… Full Review ▶

01/08/09
Resident

This place is a train wreck I moved in and moved out as soon as my lease was up. The tenants that lived here for years were also doing the same. I was told they had rent increases yearly of hundreds… Full Review ▶

03/01/08
Resident

I was in here about 14 years. Watched speculators buy this place and over and over. The last 6 years watch my rent go from 900 to 2350 a month . No upkeep , walls cracked routinely from the traffic vibration,… Full Review ▶

02/18/08
Resident

For a beautiful building they sure don't care about their tenants. Everything managment does now they do to increase the rent. The other poster is correct places designed for 2 tenants have more than that living in them. The security in… Full Review ▶

09/09/07
Resident

This place is now called the Waterstone Media Center and is a mess. There are many single units designed for only 1 person and there are 3 and 4 people living in them. They used to pay water and trash, but… Full Review ▶

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