River Walk Apartments
  (formerly French Quarter Apartments)

River Walk Apartments (formerly French Quarter Apartments) is recommended by:
50.0%
Overall Rating
3.02 out 5
Parking:
2.36 of 5
Maintenance:
3.33 of 5
Construction: 3.05 of 5
Noise:
3.02 of 5
Grounds: 3.45 of 5
Safety: 3.10 of 5
Office Staff:
2.93 of 5

1510 S Bascom Ave
Campbell, CA 95008
408-377-6900
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Yo!

Riverwalk steals from you when you move out.

From: -Anonymous-
Date posted: 8/1/2003
Years at this apartment: 2002 - 2003
User Response is available. 1 response

 
When I moved out of Riverwalk, I left my apartment pretty clean. I didn't get it perfectly clean, because most places will usually find something that isn't perfect no matter how much you clean, and they call out a cleaning service anyway and charge you for it. But the place pretty much just needed a professional touch-up cleaning. I WAS CHARGED $250 FOR THIS! (This did not include anything like carpet cleaning, repairs, or painting). I called five professional cleaning services after that, and asked about their rates. If I had hired a cleaning company myself, I would have only had to pay $100-$125 for the same work. I think Riverwalk's manager, Rochelle, has a little deal going with K&C Cleaning--perhaps they give her a kickback, or maybe she is buddies with them. If she cared one bit about tenants and Riverwalk's reputation, she would just hire a different cleaning company. Five out of the five places I called for quotes told me $100-125. And it's not like K&C Cleaning does such an awesome job that might justify charging twice the going rate. They are the same cleaning company that cleaned my Riverwalk apartment before I moved in, and they left grease in the oven, which caused the whole kitchen to fill up in smoke the first time I used the oven. They also left my blinds sticky and dirty, and the inside of the cupboards dirty.

Don't move into Riverwalk--not just because of this post--read the others too. If you've already moved in, remember to hire your own cleaning company when you move out.

Recommended: NO
Overall Rating
2 out of 5
Parking:
2 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 04/07/2008
I agree... they are completely unreasonable when you move out... our apartment was so nasty when we moved in yet they expected us to meet unrealistic cleaning requirements when we moved out.
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