Waterstone formerly Cascade Falls
AVERAGE RATING
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Under New Management...
From: -Anonymous-Date posted: 11/18/2006
Years at this apartment: 2004 - 2006
I live here at Waterstone Carlsbad for the last 2 years. Yes, I must admit that the previous managements didn't care about the residents. To many changes and none of them are clueless. It was frustrating for us. We are ready to move out. But since the new management took over I believe there name is FPI management, they made a tremendous changes through out the property and thier customer service superb. These new staff meant business, they care about the residents and the concerns, they actually listen to your concerns and respond accordingly. Just a couple of weeks ago they were out 6am the whole entire staff handing out breakfast and has several big signs how much they appreciate us residents. The property never look any better than ever. I'm a believer that anywhere you live there always some type of problems in the apartment or home but the fact that they were responding and correcting the problems at a timely manner is job well done.
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