Pinnacle at Otay Ranch
1310 Santa Rita, Chula Vista, CA 91913
619-656-5366  WEBSITE save favorite
AVERAGE RATING
recommended by:
79%

overall rating:
3.8
3.7
3.71 Parking:
4.2
4.15 Maintenance:
4.1
4.05 Construction:
3.8
3.85 Noise:
4.3
4.27 Grounds:
4.0
4.0 Safety:
3.9
3.89 Office Staff:
< | >

You will LOSE your Security Deposit!

From: nate873
Date posted: 3/21/2005
Years at this apartment: 2003 - 2004
User Response is available. 2 responses
 
I enjoyed living here, up until the point I moved out. I cleaned the place to the point I would be ready for a military white glove inspection. I even got a can of paint to ensure there were no scuff marks on any of the walls. I was still charged with over $500 worth of cleaning charges when I moved out.

I ended up taking them to court to get my deposit back. Of course I won since they were full of crap. It was still a huge headache. The management will NOT work with you at all.

I would HIGHLY recommend NOT renting here!

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
1 of 5
Grounds: 1 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: chickfilay2005 Date: 11/24/2006
They took our entire deposit as well and we had the SAME experience as this author.... Renter beware, never ever move into the Pinnacle....
From: ricepattiegirl05 Date: 01/16/2008
taking them to court as well... they said we agreed to these charges when we signed the lease. i looked over the lease and a detached paper to the lease states "price ranges from $55 - $115, depending on a light-full clean... the more cleaning that will be done, the less they will be charged." So why does "cleaning" on my final statement charge $150?. Before leaving, I took pictures of the place, close up pictures to prove that I left this place too clean - except for the carpet but because its due for replacement anyway. It's been 5 years and when I lived there, I spent to get it steamed after only 6 months because existing stains from underneath was coming up. Gotta find out where to go from here.
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