Glenbrook Apartment Homes
10100 Mary Avenue, Cupertino, CA 94014
408-253-2323  save favorite
AVERAGE RATING
recommended by:
76%

overall rating:
2.7
3.0
3.0 Parking:
2.8
2.79 Maintenance:
2.4
2.38 Construction:
2.5
2.49 Noise:
3.8
3.79 Grounds:
3.3
3.26 Safety:
2.7
2.67 Office Staff:
< | >

don't be fooled by pretty surroundings!!

From: -Anonymous-
Date posted: 3/28/2004
Years at this apartment: 2002 - 2004
 
Yes the complex is nice, but management and actually living here make it NOT WORTH IT. If you're looking for a quiet place inside your apartment this is not it. If you're looking for helpful management this is not it. If you think cleaning your apartment in order to get your deposit back forget it. If you like living among bugs this is the place!
Whether you live on the top floor or bottom floor doesn't make a difference for noise inside the apartment. If you have a noisy neighbor don't bother complaining, management won't help you even if noise occurs until 2am every night.

The building is old so plumbing is faulty. My bathroom was flooded by leaking pipes from upstairs neighbor, maintenance was unable to fix problems with my shower, maintenance didn't want to an old and defective furnace - just told me to keep an eye on it. Service can enter your apartment anytime without notice even while you're in the shower which happened to me.

I spent a week cleaning my apartment according to management's guidelines for moving out. Instead of getting my deposit back I received a bill instead. I was charged for patching carpet for burn marks that were never there when I lived there.



Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 4 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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