I lived there for a year. The apartments itself is ok but had very bad experience when I moved out. Here is the story :
my roommate drop some hot stuff on the kitchen floor and left a stain. He went to
the manager, she told us we need to pay about $200 to replace the floor. He called
the company the manager recommanded and paid
them by check, they came in and replaced the
floor. All this happened on Feb. I moved out
when the lease ended, they did inspection and told me they will send me the rest of
security deposit later. Several weeks later,
I got a mail from them, it saids they did
full cleaning which cost me over $400 and
my roommate didn't pay the cost for the floor replacement half an year ago!!!'''
So, I need to pay them another $140!!!
I called my roommate, he said he had paid
and he called his bank asked for a copy of
that check, few weeks later I got it, it shows the company had deposit it long time
ago. In the meanwhile, the manager asked
a collection company keep calling me and
threaten me almost everyday. After I show them the proof, they said ok, you did pay
the replacement half an year ago. But they
did another replacement after I moved out!!!
I was looking for help from the community service in Davis, they called the manager,
but the manager refuse to talk to them about it. The person in the community center
told me that I could sue them, but because
it will be a small court, it can takes more
than a year and more money to get the rest of my security deposit back.
I kept all record and if anyone doubt the true of this, you can contact me and I can
show you all the records.
I would not recommand Cranbrook to anyone
who are looking for a place to stay.

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