Rancho Hillside Apartments
#18,185 #2 #1,309

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Rancho Hillside Apartments

12373 Calle Albara, El Cajon, CA 92019
(135 Reviews)
$2,225 - $2,865/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 2 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D-
D-

Renter Ratings

D

Review Ratings

Noise

2.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

4.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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Rancho Hillside Apartments Reviews

(135)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2015 - 2023

5/18/2023

This complex is now extremely run down and amenities are NOT available.

I wrote a very long critical, detailed review of this complex and it got erased. This used to be a lovely, top notch property. Now, basically, the amenities are NOT available, the landscaping is terrible, for maintenance, it often takes a month or more toā€¦Ā See More >
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    Cheetah_W

    Resident ā€¢ 2021 - 2022

    3/3/2022

    When something needs to be maintained in your apartment, they are in no hurry to come to you, you can wait for weeks or months. The air conditioner broke down, we waited 2 months for it to be done and they said we still haveā€¦Ā See More >
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      anonymous

      prospective ā€¢ Visited 2017

      2/9/2017

      Be careful renting from this place,,these people are a bunch of thieves they'll steal your deposit money ,,,my move out day was the 11th and I had turned my key into the office ,,so they ended up charging me from the 12th to the 22ndā€¦Ā See More >
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        anonymous

        Resident ā€¢ 2015 - 2016

        7/26/2016

        I have lived here for about a year now and have signed on for another. I was absolutely pleased with the way they handled the broken water heater that recently leaked into my room. The maintenance guys came in my home within minutes and wentā€¦Ā See More >
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          yenyfferd hibbs

          Resident ā€¢ 2013 - 2016

          7/21/2016

          I have lived in the Rancho Hillside Community for over 3 years now. The location is great! My 14 years old daughter and I love the fact that Evelyn is in charge of the management at this community! I want to say that I'm very pleasedā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2013 - 2015

            11/25/2015

            We are renewing our lease because I am very comfortable living here. I feel safe and also hate moving. The office staff is great, especially Evelyn who I signed my lease with originally. The maintenance staff is nice and I love the amenities.

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              anonymous

              Resident ā€¢ 2014 - 2015

              8/18/2015

              Great experience so far. Evelyn was a great help - Thank you!

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                anonymous

                Resident ā€¢ 2014 - 2015

                7/8/2015

                Exceptional customer service. Always professional and helpful with any/all issues. We signed another lease with Rancho Hillside Apartments

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                  anonymous

                  Resident ā€¢ 2015

                  5/20/2015

                  Beautiful environment! Your staff bring warm and welcoming. We will recommend friends to move here to Rancho Hillside

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                    anonymous

                    Resident ā€¢ 2014 - 2015

                    4/21/2015

                    Staff is absolutely amazing and very welcoming

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                      anonymous

                      Resident ā€¢ 2014 - 2015

                      4/15/2015

                      Very friendly staff. Property looks very nice.

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                        anonymous

                        Resident ā€¢ 2014 - 2015

                        3/19/2015

                        Rancho Hillside is a very pretty place and the apts are very nice & most of all, all the staff in the office is very pleasant and very professional. They try very hard to try and make everything as nice as possible for everyone.ā€¦Ā See More >
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                          anonymous

                          Resident ā€¢ 2014 - 2015

                          3/11/2015

                          Excellent service!!! Everyone made my search great and made sure I was happy with my choice.

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                            anonymous

                            Resident ā€¢ 2013 - 2014

                            3/5/2015

                            Overall good. We just signed a renewal with Rancho Hillside. Landscaping would increase visual value

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                              anonymous

                              Resident ā€¢ 2014 - 2015

                              2/18/2015

                              New to the area and staff is helpful and friendly. Very pleased with communication and effort on their end to make moving in easy and efficient. Good team

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                                anonymous

                                Resident ā€¢ 2013 - 2014

                                2/11/2015

                                Our leasing agent was very helpful with getting us moved in quickly. Our apartment was just remodeled with the granite countertops and real-wood cabinets. Also, all new appliances were in the kitchen were great! We would recommend Rancho Hillside to friends.

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                                  anonymous

                                  Resident ā€¢ 2014 - 2015

                                  1/20/2015

                                  Very happy!! The office staff made our experience so positive and perfect. Thanks.

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                                    anonymous

                                    Resident ā€¢ 2014

                                    1/14/2015

                                    Please do not rent here. We lived here for seven months, and upon move out received an outrageous invoice for over a thousand dollars. We were told after the walk thru that our apartment was in pristine condition. Nonetheless, they charged usā€¦Ā See More >
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                                      anonymous

                                      Resident ā€¢ 2014

                                      12/9/2014

                                      Great place to live. Very friendly staff also. We recently moved in and so far everything is good. We would recommend family and friends to live here.

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                                        anonymous

                                        Resident ā€¢ 2013 - 2014

                                        11/4/2014

                                        My wife and I just had the pleasure of leaving Rancho Hillside Apartments! Where to start? Outdated, old, small units. Kitchens that have been neglected for years, leaky pipes everywhere. You'll be given a parking space, but it will be used by anyone else thatā€¦Ā See More >
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                                          anonymous

                                          Resident ā€¢ 2014

                                          10/16/2014

                                          Overall great. We really like the location and area of our apartment

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                                            anonymous

                                            Resident ā€¢ 2014

                                            8/26/2014

                                            Very courteous and professional staff at Rancho Hillside Apartments. We would recommend a friend to move in here

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                                              anonymous

                                              Resident ā€¢ 2011 - 2013

                                              3/18/2014

                                              We are so excited about moving in. The staff have been helpful and wonderful to work with.

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                                                mr_rafaelramirez

                                                Resident ā€¢ 2013 - 2014

                                                3/14/2014

                                                I've been living here for over a year and I love living at Rancho Hillside Apartments. It's convenient location is near and walking distance to elementary, middle, high school and college; near 2 large strip malls, public library, and freeway access to the 8ā€¦Ā See More >
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                                                  anonymous

                                                  Resident ā€¢ 2012 - 2013

                                                  2/25/2014

                                                  Nice, calm community. Lots of parking where we live. I would recommend family and friends to live here.ā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā What is security like?

                                                    Frequently Asked

                                                    Based on 135 number of votes by renters, Rancho Hillside Apartments is currently rated 3.5 out of 5 stars.
                                                    Rancho Hillside Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Rancho Hillside Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Rancho Hillside Apartments is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Rancho Hillside Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Rancho Hillside Apartments is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Rancho Hillside Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    Rancho Hillside Apartments

                                                    March 2024

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                                                    Rancho Hillside Apartments is an apartment in El Cajon in zip code 92019. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $2,865. Nearby cities include Santee, Lakeside, La Mesa, Spring Valley, and Lemon Grove.

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