Pointe
2550 Hilborn Road, Fairfield, CA 94534
888-375-7185 ext 2491  WEBSITE save favorite
AVERAGE RATING
recommended by:
36%

overall rating:
3.1
2.5
2.52 Parking:
2.9
2.9 Maintenance:
3.2
3.19 Construction:
2.9
2.9 Noise:
3.7
3.67 Grounds:
3.0
3.05 Safety:
2.8
2.76 Office Staff:
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Class action lawsuit against the Pointe Apartments in Fairfield CA

From: movedonin2008
Date posted: 6/12/2008
Years at this apartment: 2008 - 2008
User Response is available. 3 responses
 
I lived at the Pointe Apartments in Fairfield CA for five months. When I moved they couldn't find anything to clean but they are taking $300. of my deposit money because they say the carpet is worn and needs to be replaced. Why am I paying $300. so they can replace the carpet after only living there for five months' It's ridiculous and a rip off.

Others have had trouble getting their deposits returned and have been blamed for broken windows and other miscellanous stuff they didn't do.

I believe the Point Apartments in Fairfield intends to keep as much of your deposit as they can when you move out and will make up reasons to do that. It's a total rip off and I'd like anyone who feels the same way to write so we can start a class action lawsuit against them. 3mPoZ6gGN6wTPgNi4L2C

Recommended: NO
Overall Rating
3 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
1 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
3 of 5
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Lived here?


User Responses

From: movedonin2008 Date: 07/13/2008
No, I was NOT told and it was NOT determined there was pet damage during the initial walk through. A tenant is NOT present during the final walk through and they make that clear. It was only after I left and had no recourse that they only returned a portion of my deposit claiming pet damage. That is simply not true and I'm more convinced than ever these people want to keep your deposit.
From: ThePointeManagement Date: 07/16/2008
Resident was aware charges would be assessed for pet damage as she was present during the final walk through and personally shown the damages. We would NEVER deny a resident the option of being present during an inspection. If you feel this strongly I would recommend contacting us directly or contact Woodmont Real Estate Services in Sacramento.
From: Anonymous Date: 05/08/2009
Yea, they fraudulently charged me for paint they didn't use. They claimed they painted the whole apartment (one bedroom), but didn't. Meanwhile a friend of my that moved out at the same time was chareged like $40 and they did paint her whole two bedroom apartment. When I contacted the regional manager she basically shut me up and told me the manager had let me out of my lease so I shouldn't complain.
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