Folsom Ranch Apartments
1000 Folsom Ranch Dr, Folsom, CA 95630
888-375-7185 ext 8700  WEBSITE save favorite
AVERAGE RATING
recommended by:
42%

overall rating:
2.6
2.9
2.89 Parking:
2.7
2.65 Maintenance:
2.5
2.55 Construction:
2.8
2.78 Noise:
3.4
3.41 Grounds:
2.9
2.91 Safety:
2.3
2.28 Office Staff:
< | >

Horrible experience

From: -Anonymous-
Date posted: 12/6/2005
Years at this apartment: 2004 - 2005
 
I lived there for 4 months of 2004. It was the first time I was on my own and the place seemed to be in a good location with decent rent. I now wish I had picked anywhere else to live. I lived in the lower section where my aparement was on the bottom. After a month I had MOLD growing around every window, and below my sinks. The water stayed hot for 10 minutes in the shower. I alerted maintance staff to this, and they stuck a bottle cap over the drainage hole on the water heater and said that should fix that. Are they complete morons' My car got broken into 3 times (probably because the complex is isolated). The windows are cheep and noise passes right through them, including at 7 am when the lawn crew is blowing and mowing right outside. After the 3rd time my car was brokwn into I demanded they break my lease, and after numerious talks, they finally agreed (brandy and holly in the office are they worst people to deal with). I paid a $400 dollar deposit and they sent me a bill for $800. They used obviously fake receipts to justify the cost. I went into the office to discuss this, and brandy yelled at me and said she didn't have to help me. I told her I was not paying the bogus charges and left. I got a lawyer involved and had a letter drafted to officialy mail to them, but a few days later I received a check from them for $40. (they ended up charging me $360!!) I had a very bad experence here, and after reading the other reviews it seems very common. Holly and Brandy were horrible to deal with. I wouldn't even recommend this place if you were desperate, not only will they try and take advantage of you, but your living conditions are downright dangerous to your health.

Recommended: NO
Overall Rating
1 out of 5
Parking:
2 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 1 of 5
Office Staff:
1 of 5
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