Upon moving out I was charged for painting and cleaning that were not needed as I painted and cleaned the unit myself. Also I was charged for steam cleaning and stain removal on a carpet that I left in perfect ... more
Maintenance was poor. The guys were friendly enough and usually showed up on time, but the quality of their work was shoddy at best. Perhaps they didn't care because construction quality in this complex is below average. For example, it's ... more
I had a six month lease at The Overlook. Honestly, I would have renewed, but the price was much too high. I was able to get a duplex with a yard for a couple hundred lower than what they were ... more
Be prepared to be screwed when you move out. They are gonna tell you they had to paint(even though you did the touch-up yourself) and they are gonna say the had to "sanitize"($60.00)and that's after a professional did the cleaning ... more
these women are so terrible at being human that it hurts just dealing with them on any level. they are uneducated, they make leases that violate all laws for residents and they have no positive customer service capabilities.