Provence Apartments
19431 Rue De Valore,
Foothill Ranch,
CA
92610
949-457-2200 save favorite
949-457-2200 save favorite
AVERAGE RATING
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Not worth it, A gilded Cage.
From: -Anonymous-Date posted: 3/7/2002
Years at this apartment: 1988 - 2002
1 response
Upon first inspection, Provence seems like a dream come true. I have been here for over three years, and it's image has been tarnished somewhat.
Even though there is to be no soliciting, I am constantly bothered by religions and kids trying to separate me from my money. As a result of all the rent increases, I need all that I can earn. Rents increase yearly, mostly to accomodate the fact that people are moving out due to rent increases. The apartment manager is not too bright and a bit on the arrogant, pushy side. It seems that every time I go into the office, there is a new worker. Good help is so hard to find.
Any complaint that I have had about the complex (people driving too fast, the gates are in a constant state of dis-repair, letting anyone have 24 hour access, etc) has been met with resistance on the part of management. I was treated like it was my problem to deal with.
There are many childrenn in the complex and any attempt to keep the complex safe, to my shock, by my complaints, were met with "Well, that's not really OUR responsibility." I can forsee ,in the near future, a major lawsuit due to the incompetance and lack of respect for the tenants. If you have children, please beware.
On the upside ,the apartments are spacious and the maintenance staff is TOP NOTCH. I have always been treated well by the maintenance staff and have been give prompt, professional, and courteous service. They somewhat make up for the lack of intelligence and service in the front office.
In conclusion, the rents are ridiculously high, and the quality of the residence has declined in the last year. If you like to live in a nice, clean, expensive apartment but feel the need to compain about a myriad of services that you should get and pay for, but aren't, then Provence Apartments is for you.
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User Responses |
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| From: keithtq | Date: 08/09/2005 |
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This guy is dead on, and it continues to get worse...these bozo's have sold the complex to some new bozo's that are "doing minor repairs" to sell of the units as condos. The minor repairs have this place looking like a war zone that is at your front door EVERY morning around 0730. To top it all off, if you think the previous management was clueless (which they were), these clowns are completely brain dead. If you are going to buy here, do it as an investment property only, this is not a nice place to live.
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