I have lived at Schooner Bay for a while, and would never recommend it to anybody I like or care about! The interiors are terribly run down. The carpet is the cheapest, shabbiest available. The windows are single pane and very drafty. The heating is poorly placed and blows unclean air. They never put in a new appliance until the old one explodes and floods your apartment, damaging or ruining your furnishings. The staff could care less about any problems that arise (from noisy neighbors to rats in the walls), excepting the maintenance staff, who are wonderful. One family complained that their neighbor was smoking pot, and the fumes were blowing into their baby's room from outside. The manager said, "Not my kid, why should I care'"
They regularly lose tenants' rent checks, and say they take no responsibility for the lost payments. Some checks are later found, but they won't tell you if that occurs (although one honest employee did notify a tenant, whose rent was lost, that the the check had been found under the manager's desk, and was fired for it). Sometimes they even cash the lost check, and deny having done so. The rent increases are insane, once in excess of $400/month, and they are very uncooperative about negotiations. Recently they have decided that pet rent will increase from $50 per apartment (for up to 2 pets) to $50 per pet! Some people may have to give up their pets to be able to afford the rent! No other complex on the peninsula does that. You'd think in this economic climate, they'd be a little more customer friendly - WRONG! And there are a lot of empty units, besides.
I have never encountered a management style that was so unfriendly to the customers in my life. This place has the ability to be a nice, peaceful place to live - with a solid feeling of community. It is set right on the bay trail, is convenient to shopping and activities. But don't fall for the superficial trappings! It is not worth it!

User Responses
From: Anonymous	Date: 05/04/2009
Very True. This doesn't even touch on the toxic dump on cutwater lane side of the complex, the migratory water fowl that died during their project, or the illegal dumping of concrete on the slough banks. Management will look you straight in the eye and lie to you. this place is a dump! Its o.k. though, because the rot from years of water heater explosions, wood rot, destruction by rat infestation, etc. will catch up to them and they will have a $$$$Million dollar bill jsut to keep the buildings erect...that is if the environmental protection agency doesn't get them first!!!

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