#19,602 #3 #1,455

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The Havens

10349 Slater Avenue, Fountain Valley, CA 92708
(107 Reviews)
$2,122 - $2,861/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 2 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

2

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

The Havens Reviews

(107)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2013 - 2023

10/9/2023

Rodents

Do not rent here. The office staff ignore maintenance requests and retaliate against the residents when they complain. Cynthia is more worried about being offended than doing her job. Rats in an apartment should be handled instead of being ignored

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anonymous

Resident ā€¢ 2021 - 2023

6/14/2023

avoid at all costs!

AVOID THIS PLACE AT ALL COSTS. We caught them purposely dirtying our apartment after we left to boost up their move out costs and (of course) are denying any of it. They do not keep their word on anything and have 0 integrity (we wereā€¦Ā See More >
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    anonymous

    Resident ā€¢ 2016 - 2017

    11/25/2017

    The apartments are nice and the common areas are kept clean. The management (Paul and Lucy) are horrible. Paul is a lazy price of work. They claim this as a family community, but the kids aren't allowed to be kids. They are constantly yelling atā€¦Ā See More >
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      anonymous

      Resident ā€¢ 2017

      8/18/2017

      A true hellhole. Incessant dog barkings throughout the evenings, very noisy neighbors, terrible issues with black widow spiders, management staff do not address any issues. Paul is the worst manager in Orange County, and possibly all of California. Way over-priced. No parking for friends orā€¦Ā See More >
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        anonymous

        Resident ā€¢ 2016

        7/21/2016

        Great place to live.everything upgraded and management is great. People are nice.

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          Jamal87

          Resident ā€¢ 2014 - 2016

          4/23/2016

          Every year increase rent without any reason Simming pool used and occupied by persons from outside compound Grills also occupied from guests Manitainance is very poor Manager is very very bad person Washing machines is horrible No security at night Persons swim with their clothes in pool

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            anonymous

            Resident ā€¢ 2005 - 2016

            1/22/2016

            Ever since Julie left all has gone down hill. Her replacement is rather useless. Never responds. Staff are inefficient. I see kids kicking soccer balls in an area where it is restricted. Ball goes into other people's houses. I have seen passer bys hit byā€¦Ā See More >
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              anonymous

              Resident ā€¢ 2015

              6/3/2015

              Worst place I've ever lived...and I've lived a quite a few cities and apartments. Management is inept to say the least, especially like the previous reviewer mentioned, since Julie Workman left. For instance, they sent out 2 emails about a month ago statingā€¦Ā See More >
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                vvvunhappy919

                Resident ā€¢ 2013 - 2015

                5/28/2015

                Ineffective local management since Julie Workman left.

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                  Aksoy

                  Resident ā€¢ 2012 - 2014

                  5/13/2014

                  I love my apartment. Everything is brand new and beautiful. I love my neighbors.They are all very sweet people. Today my carpet smell so beautiful and so clean because I just renew my lease and they wash my carpet for free. Pool is beautiful. (Iā€¦Ā See More >
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                    anonymous

                    Resident ā€¢ 2013 - 2014

                    4/10/2014

                    Where do I start? You can renovate and upgrade the clubhouse, pool, and grounds. You can paint, seal the concrete, and put up a nice fa ade, however, it all doesn't matter if you have TERRIBLE TRASHY tenants. There are some decent people hereā€¦Ā See More >
                      Manager

                      4/15/2014

                      The Havens
                      Providing our residents with a home that is comfortable and enjoyable is certainly a priority for us. We deeply regret that this has not been your experience. While apartment living means that there are occasional challenges with the close proximity of neighbors, the noise that is generated should always be a reasonable level. Additionally, the general behavior of your neighbors should always be appropriate. If any resident is experience inappropriate behavior or noise issues we strongly urge them to please contact the leasing office or our Courtesy Patrol company so that proper documentation can be made on the violation. Please be advised that we screen all of our prospective residents in the same manner you were screened. We strive to continue to improve our commitment to excellent customer service and therefore greatly appreciate your feedback.
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                      anonymous

                      Resident ā€¢ 2013

                      12/17/2013

                      I recommend this place if you are looking for a problem in your life.If you are looking for apartment managers who are rude and yell at you.If you are looking for construction every day and every where and a lot of noise.Are there any goodā€¦Ā See More >
                        Manager

                        12/18/2013

                        The Havens
                        Providing our residents with a home that is enjoyable and valuable is a priority for BRE Properties, Inc. and The Havens. We certainly apologize for the negative experiences you had onsite. We regret to hear about the issues you are having onsite pertaining to parking. Not knowing whether or not there will be a convenient space for you or your guests to park their car can certainly be a frustrating experience. I will ensure that your comments are escalated appropriately so that they are properly addressed. We strive to continue to improve our commitment to excellent customer service and therefore greatly appreciate your feedback.
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                        anonymous

                        Resident ā€¢ 2011 - 2013

                        9/18/2013

                        Construction never finish. It's always so loud. Before I move they promise we will have laundry and drying machine in our apartments. But later they said "they couldn't get permission". Since we move (over 2 years) construction continue. Now they are doing parking lots andā€¦Ā See More >
                          Manager

                          9/18/2013

                          The Havens
                          Providing our residents with a home that is comfortable and enjoyable is a priority for BRE Properties, Inc. and The Havens. Our goal for the construction is to enhance the apartment community and to provide an enjoyable living experience. We apologize that the process has been disruptive and frustrating. We are focused on reducing the inconveniences the renovations may cause. Additionally, we certainly understand your frustration in regards to other residents not following our community's policies. We highly encourage you to please schedule an appointment with community manager, Julie Workman. The items you described relating to aggressive pets is a serious matter that we would like the opportunity to resolve. We strive to continue to improve our commitment to excellent customer service and therefore greatly appreciate your feedback.
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                          jkleunk

                          Resident ā€¢ 2013

                          6/30/2013

                          These people are the worst. The building was fairly nice and newly remodeled, however some of the workmanship was pretty shoddy for new construction. Would have been ok but the office people and the organization in general are all just terrible people. They will nickelā€¦Ā See More >
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                            anonymous

                            Resident ā€¢ 2013

                            6/25/2013

                            as others are saying, it is all true. Management doesn't take responsibility when they mess up and blame it on the tenant. Parking is ok, They now force people to park in their designed areas, but there is a lot of unauthorized vehicles parking/ waitingā€¦Ā See More >
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                              anonymous

                              Resident ā€¢ 2012

                              10/18/2012

                              Construction is terrible Management is terrible, no one ever calls you back, security deposit basically stolen and waiting to hear back from them.ā€¦Ā See More >
                                Manager

                                9/12/2013

                                The Havens
                                Providing our residents with a home that is comfortable and enjoyable is a priority for BRE Properties, Inc. and The Havens. It's our goal to ensure that each one of our residents have an effortless move out experience; we deeply regret that this was not the case. If you would like to discuss your specific move-out charges you may do so by contacting our In-House Collection Department at 1-888-817-4408. Additionally, our goal for the construction is to enhance the apartment community and to provide an enjoyable living experience. We apologize that the process has been disruptive and frustrating. We are focused on reducing the inconveniences the renovations may cause. We strive to continue to improve our commitment to excellent customer service and therefore greatly appreciate your feedback.
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                                RenterWPet

                                Resident ā€¢ 2012

                                7/29/2012

                                The construction is terrible! The management is awful. Construction was not to begin on our section until a year from our move in date. The morning we went to sign the lease we were informed that construction would start on Monday (in twoā€¦Ā See More >
                                  Manager

                                  9/12/2013

                                  The Havens
                                  Providing our residents with a home that is comfortable and enjoyable is a priority for BRE Properties, Inc. and The Havens. Our goal for the construction is to enhance the apartment community and to provide an enjoyable living experience. We apologize that the process has been disruptive and frustrating. We are focused on reducing the inconveniences the renovations may cause. Additionally, we expect our construction vendors to operate with the highest professionalism; if this is not the case please let us know so that we can hold them accountable. We hope that you can provide us with the opportunity to remedy your concerns. If you would like to discuss them in more detail please don't hesitate to schedule an appointment with the community manager, Julie Workman. We strive to continue to improve our commitment to excellent customer service and therefore greatly appreciate your feedback.
                                  Review Author Icon

                                  anonymous

                                  Resident ā€¢ 2009 - 2015

                                  6/25/2015

                                  This place sucks and are only here because they allow big dogs and the school district. They do horrible work patching up walls and renovating the place. Their is no parking and staff always parks inside. How about giving us more parking and you guysā€¦Ā See More >
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                                    pmam2012

                                    prospective ā€¢ Visited 2012

                                    5/28/2012

                                    Viewing Sycamore Valley there were no surprises. I knew when visiting the property that it is an older property, that the area (Fountain Valley) is deteriorating, that there are very "seedy" people of all races living there. I don't know why people commentā€¦Ā See More >
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                                      anonymous

                                      Resident ā€¢ 2012

                                      4/21/2012

                                      no matter how much renovation they do, This place is the slums!!!!!!!!! people hang clothes on their balcony.The patios and balconies are storage. The management and staff need to go to school to learn how to run the place and enforce rules.Once you move in,theyā€¦Ā See More >
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                                        CrapChute

                                        Resident ā€¢ 2009 - 2011

                                        12/6/2011

                                        What can I write that hasnt been said??? I have lived all over Orange County from H.B. to Irvine, And Anaheim. I thought Anaheim was a GHETO becuase it was old but at least they were Quite, building, and tenenats / anamals, but I neverā€¦Ā See More >
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                                          anonymous

                                          Resident ā€¢ 2011

                                          12/2/2011

                                          I wish I never signed a lease here.So much noise here. Cleaning carts rolling at 6:45am,have to live below construction noise of rude workers. My puppy is totally traumatized. Should be given an option to be relocated to another apartment during the noise forā€¦Ā See More >
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                                            anonymous

                                            Resident ā€¢ 2011

                                            11/30/2011

                                            Pros: 1. 11 month lease so ill be leaving soon Cons: 1. Daily landscaping starts at 7:30 am complete with Mariachi music 2. In just the last month construction/renovation trucks have double parked blocking my exit several times. 3. That is when i actually get a spot. 4. The assignedā€¦Ā See More >
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                                              anonymous

                                              Resident ā€¢ 2011

                                              8/9/2011

                                              I have been a resident here for about 8 months. A friend told me about this site so I just had to see for myself. I can't believe all the crap said about the apartments and people. I like it so far, the maintenance isā€¦Ā See More >
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                                                anonymous

                                                Resident ā€¢ 2010 - 2011

                                                7/6/2011

                                                YES THEY ARE REMODELING BUT AT WHAT COST TO THE RESIDENTS IN THE COMMUNITY, (if that is what they call it), jack up the rent $ 200.00 a month more, requirement to move to new remodel apartment, you move yourself, you are required to reapplyā€¦Ā See More >

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site

                                                  Leasing

                                                  It's beyond renovation. Beyond remodeling. We're creating an entirely new Havens, so we needed an entirely new word to describe it. It's a transformakeover, and it's touching every aspect of living here newly remodeled apartment interiors and building exteriors, a brand new dog park, state-of-the art fitness center, redesigned pools and more.
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                                                  This community is managed by

                                                  Essex Property Trust

                                                  D
                                                  D
                                                  Communities
                                                  238

                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q:Ā Can you hear your neighbors?

                                                  Frequently Asked

                                                  Based on 107 number of votes by renters, The Havens is currently rated 2.1 out of 5 stars.
                                                  The Havens is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  The Havens is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  The Havens is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  The Havens is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  The Havens is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                  The Havens is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Essex Property Trust
                                                  No pet policy available
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths

                                                  Check Availability

                                                  The Havens

                                                  March 2024

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                                                  The Havens is an apartment in Fountain Valley in zip code 92708. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $2,861. Nearby cities include Midway City, Huntington Beach, Westminster, Garden Grove, and Costa Mesa.

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