Sun Pointe Village

scam! do not rent this apartment. From: -Anonymous- Date posted: 7/23/2001 Years at this apartment: 2000 - 2001   I lived in this apartment for 1 year, so far I'm not impressed with the service and hospitality. Do not rent apartment from them. The following problems are being observed during our 1 year tenure: 1: emergency repairs lacks prompt service: One time we're out of hot water and it took them 2 days to fix it completely(because they can't find repairman). after repairman finally fixed the hot water, they forgot to turn the water on! 2: water leak, carpet with nails underneath. finally fixed water leak (from water heater). but carpet nails was never hammer down. 3: charging tenants trash fee, (doesn't happen at other apartments), change utility company without notifying tenants!! 4: Poor service. lack of notification for switching utility, being billed for utility without notifying tenants. calls placed on hold forever. 5: apartment was spankin' clean when we moved out. (no damages) but wouldn't give us the rental deposit back. Inspector said some touch-up painting is needed due to nail holes on the wall but that's it. (should be less than $50 bucks). they claim that rental deposit will not be given back because carpets need cleaning and other things so they can rent the apartment out to future tenants (aren't they supposed to do that anyways before renting them out'') 6: condescending comments came from Liz Garcia, apartment manager at Sun Pointe, also her associates, basically they said we should "read the contract carefully." before making any inquiry. 7: obscene rate for an apartment with no easy freeway access. recent rate increase from 1320 to 1490/month in 1 year for a 1 bedroom apt. that's more than 10% 8: ask for carport to be changed due to distance from apartment, no one ever calls back. and nothing ever happened. SEk1KnECheF1ATXbXtrZ

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