The gate is NEVER working properly.
The office NEVER answers the phone.
It takes THREE weeks to get issues resolved when moving in.
Parking is a nightmare.
Cheap countertops and children sized showerheads (you have to duck to get under the showerhead)
The paint on the walls literally comes off with water!!! Seriously!!! Test it!
The drains emit sulfur smell that lingers.

User Responses
From: GHEW	Date: 09/12/2007
An ex-tenant review. I came into some money and finally was able to move out this August. Pros: I got a unit with a backyard. This was nice. The exterior was recently painted. Lots of trees. On site laundry. Fitness rooms. Secured parking in underground garage. Cons: The gym has strength machines, plus two treadmills, an elliptical machine, and a bike for cardio. Both treadmills were only partly functional (H.R. monitors non functional, workout profiles non functional.) The elliptical machine had no functional electronics. The bike seemed fine. I got a membership at the local gym shortly after discovering the broken machines. They were still broken when I moved out. The security gates were mostly non-functional. One does not latch. Another allows access to the interior doorknob through a large gap. A third had a broken self-closing mechanism. The large car-port doors were frequently stuck, sometines in the closed position, but usually in the open position. Several cars have been stolen or broken into on this property. Many of the tenants are slobs. Three units down they used their backyard as a dump. Three of four kids played unsupervised in that yard and were constantly dirty and under clothed (three girls and sometimes a boy, never wearing more than a diaper.) You will find people like this wherever you go, but here the management has not acted on complaints about this. Management often tapes letters to doors with obnoxious comments, although I suspect this is a matter of a faulty sense of humor on my part of perhaps it is the person in charge of writing the letters. Laundry is managed by a third party provider. WEB. Repairs are not timely. Broken machines often stay broken for several days. Roach infested. What do you expect when people leave garbage bags in their yards for weeks at a time instead of making the 50 walk to the dumpsters. Speaking of the dumpsters, they do not seem to have an adequate capacity for the number of tenants in the complex. They have often been overfilled.Tenants frequently left trash on the ground near the dumpsters. When I moved out there was broken glass (a large mirror) and broken down furniture that had not been cleaned up for at least several weeks. Repairs are slow in coming and often don't stick. My toilet leak has been 'fixed' repeatedly, but they still spewed water all day and night. They are also often done in a half-ass way. After suffering through several floods and mold explosions the response was to bring in a can of white spray called kilz (a primer used to prep walls for painting.) Basically, they painted over the moldy rotting portions of the walls. My upstairs neighbor suffered a flood in the restroom that was so severe my ceiling rained into my bathroom and the electric fan and light fixture developed significant corrosion. The staff pained my ceiling following this in order to cover up the rust stains and mold growth. When I moved out both the mold and the rust had seeped through the paint and were very much visible. I offered to fix many problems in my unit myself (I work in the construction trades in my day job) but the staff declined my request. Flooding in the parking garage. When it rains a pump with a hose is used to spray water up and out of the underground parking up to street level. The drains in the parking garage don't seem to be working right. That water that builds up gets stagnant, rank, and is a breeding ground for mosquitoes. The water supply is also unreliable. Frequent water shut offs that are scheduled for "an hour or two," but these often last most of the day. The place has a communal water bill that is shared equally amongst the apartments. With the constant leaks and water-wasting neighbors my last water bill was just under $400. ABSURD. The a/c box in my unit, and the of the neighbors I was social with, were inadequate to cool the apartments unless you give them overnight to work. They will not cool down the units if you allow them to heat up beforehand. Pets. My lease said no pets. There are plenty of animals. People have food dishes at their front doors. These animals leave their fecal waste everywhere. Not just cats, dogs too. Tenants blatantly walk their dogs, and let those animals relieve themselves in the community areas of the complex, at least once this included the floor of the laundry room. Now, here is the biggest thing, the place has suffered from frequent flooding in many of the units with backyards. My immediate neighbor had to deal with four years of rainy season floods and mold explosions to get a drain added to her yard, this only came after many of us complained to the city and the management was threatened with several thousands of dollars in potential fines. Although I would never get a flood that came in from my yard, I would get major penetration of moisture into my until through the wall I shared with her unit. The water level would rise above that of her door sill and flood her unit, soak her walls, and flood my unit though the walls. These walls adjoining our units would grow a mold that not only stained the walls, but actually penetrated the wallboards from one side to the other. The response to these mold infestations was application of a white primer from spray cans. Alot of the issues in this complex seem to be rooted in three causes. 1) The design and age of the building. (Old toilets leaking, poor a/c performance, poor planning for drainage of the backyard, etc.) 2) Failure of the staff to do maintenance and repairs (replacing those leaking toilets, keeping the drains clear and flowing, failure to repair flood damage [spray cans don't count as a repair], etc.) 3) Failure of the staff to keep the tenants in line. (They all signed the leases. Storage of trash in yards is a lease violation. No pets means no pets, etc.) I can not recommend this complex to anyone.

Your thoughts? Post a response to this review. Display my response: with my username anonymously Responses appear below reviews and one response per user is permitted.

   Free estimates on moving trucks      Find apartment share/roommates