Highlands Apartments
11750 Mount Vernon Ave, Grand Terrace, CA 92313
909-783-1230  WEBSITE save favorite
AVERAGE RATING
recommended by:
41%

overall rating:
2.4
2.7
2.71 Parking:
2.7
2.68 Maintenance:
2.7
2.7 Construction:
2.6
2.64 Noise:
3.5
3.46 Grounds:
2.7
2.7 Safety:
2.5
2.54 Office Staff:
< | >

Worst management and complex security ever!

From: -Anonymous-
Date posted: 7/25/2009
Years at this apartment: 2008 - 2009
 
Since I've lived here, the gates are always left open, meaning the gate are broken. What the use of having a gate opener when the damn gate never close. Maintenance personnel take several weeks to response to work orders. The office always tell you their always behind. We called to have our garage light replaced, after 3 times of complaining, the light was never replaced. The drawers in the units are so old, they eventually break off the hinge. We had a leak in our laundry room in the ceiling, it took them weeks to fix it. When the worked on the garage door, we had to bring up our storage items to ensure they wouldn't be stolen. They said they weren't liable if things were missing. And to top it all off, my car was stolen!!!! They say there's night watch security but what the heck happened to my car! Its those damn gates that never close! The neighbours are extremely loud! They either play loud music or are having loud sex! People have sex in the Jacuzzi, disgusting. People who have pets, never pick up their poop. They just let them crap everywhere even though there are places designated for pets to do their business. So, if you're looking for an apartment, I strongly do not recommend this complex. It may appear to look nice but it's not worth the rent. Also, they do forewarn you if they shut off the water when they need to fix something, if you're in the shower when it happens, you're basically SOL!

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 1 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   No-Budget Ideas for Decorating Your Living Room - Dec 04
   How to Create a Zen Garden on Your Balcony - Dec 04
   The Art of Packing Boxes for Moving - Dec 04
   Interior Design Tips for Traditional and Classic Style Apartments - Dec 04
   Renting in Chicago: 3 Laws You Should Know - Dec 04
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Highlands Apartments
          Grand Terrace apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif