I don't even know where to begin. We moved in several years ago and have watched this place slowly transition into the ghetto. Don't bother making any complaints to management. They won't do a thing. Yes, there is a new manager, Susan Villasenor, and she does NOT care about her residents (like another poster claimed - which was probably her posting a fake comment, anyway). If she did care, she'd enforce the rules stipulated in the leases ALL residents have to sign. Garages are used as storage (even though there not supposed to be), which means residents are using extra parking spaces. But don't expect the office to do anything, despite the fact that there are designated visitor parking spaces, 50% of the vehicles parked daily don't even have parking permits. You complain and the only response the office has is, "We no longer tow vehicles." So in other words, TOUGH. But that's always a nice thing for a resident to hear....NO NEED TO FOLLOW THE PARKING RULES. Parking was bad enough to begin with, now it's 10 times worse.

Be prepared to have sub-wolfing bass blast through your windows at all hours. We've had to call the Irvine Police several times with noise complaints, only to have our neighbors out the very next night making the same loud racket. Don't expect to be able to leave your windows open at nights.

Majority of the time we've been here, we've had to put up with the loud continuous construction. Clouds of dust settle in and outside of your home, porch, window sills, construction workers blast their music while working, lay all over the sidewalk during their breaks, use up resident parking for their own personal vehicles...and the list goes on. And how does San Carlo make it up to their residents' By raising rent, of course. Rent has gone up tremendously and continues to go up, yet the community has only gotten worse.

Speed demons, gangster tattoo'd jersey wearing thugs, dirty pools, MINIATURE fitness rooms(if that's even what you want to call them), horrible parking, and cheap upgrades (had several cabinets fall apart). The newly renovated apartments appear to have been carelessly thrown together. Washers and dryers were put in, meaning residents who already had their own would either need to get rid of them or place them in their garages. Of course, you could overcome that hurdle by doing what everyone else seems to be doing - removing San Carlo's w/d and putting in your own (even though you're SUPPOSEDLY not allowed to).

We are counting the seconds until our lease is up. No more San Carlo for us. Looks like the only thing we can do now to get anything accomplished is go directly to the Irvine Company to make a complaint. We moved from another city to get away from exactly what we're now having to put up with. Never imagined Irvine would allow a community to spin out of control so quickly. Just didn't want to live in the ghetto. Looks like we'll now have to look elsewhere within Irvine, although this doesn't say much for any property owned by the Irvine Company. I've heard plenty about the Irvine Company over the years and just never wanted to believe it. Apparently, I was wrong.

With all that said, there was one morning I vaguely recall the leasing office employees handing out muffins and juice to all residents exiting the community. That was nice.

User Responses
From: Anonymous	Date: 08/30/2007
This person is crazy. The fitness room might be small but I've never seen any tatoo'd gangster thugs on the treadmill. San Carlo is FAR from ghetto.

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