-Biggest complaint: Every time (and I mean every single time) it rains, the ceiling leaks. We once had water literally running down our wall. Maintenance never comes the same day we call, even when we tell them there is water actively dripping out of the celing. The walls turned brown/black (I'm no expert but assuming mold) and they just paint over it.
-The water in the "brooks" and ponds is dirty - it often smells horrible (sometimes so bad I hold my breath as I walk by) and has a layer of film on the top. It's so bad that you can hardly see the fish in the koi pond.
-When something breaks (loose steps, burned-out outdoor light fixtures, etc.) it takes maintenance days, sometimes weeks, to fix the problem.
-I called to complain because my neighbor always parks in the fire lane, blocking the sidewalk, and I had to walk through the wet grass and I slipped and fell. Neighbor still parks there on a daily basis.
-One of the things that attracted us to the complex was the amount of trees, too bad they have landscapers come and cut down ALL of the branches so there are no leaves. Not sure what the point is in having trees then...but glad to know part of my rent money is being wasted on this.
-Candice in the rental office is rude and always sounds like she doesn't want to here about whatever problems we're having.
-The fitness center is filled with machines from the 80s. The weight machine is often broken. They don't enforce the "no kids" rule so people bring their small children in to scream and run around while they work out in a room that is probably 500 sq ft at the most.
-The water in the hot tub is usually gross - green or yellow or brown. There's usually dirt or something in the bottom.
-They advertise as a gated community - this is deceiving. Dumpster divers are free to come in and (loudly) pick through the dumpsters (located right outside some bedroom windows) at 6:30am on Saturday/Sundays. The walk through gates are never locked. The drive through gates are left open during the day (perfect for burglars that might want to peek in your apartment while you're at work!).
-There was a police standoff (I'm not making this up, you could probably verify with La Palma PD) involving one of my neighbors who was wanted for god knows what kind of warrant. This was at 10am on a Saturday morning and came complete with cops standing at all sides of the apartment with their guns drawn. Neighbor was hiding inside, cops were threatening to break the door down. This lasts an hour before maintenance came and gave cops the key. Neighbor was gone for a few months (jail') and is now back in his apartment, smoking marijuana on a daily basis. Management' They couldn't care less. If you don't mind this, move to South Central or Compton. You'll save on rent money there.
-HUGE stray cat problem. They aren't afraid of people. They walk/sleep on the parked cars. They leave poop everywhere (which no one ever cleans up). They especially like using the sand volleyball court as a litter box. The same sand volleyball court that kids like to play in.
-Maintenance came in and changed the lighting fixture in the bathroom so it would be more energy efficient. This was almost 3 years ago and there are still holes in the wall/different colored paint from where they old fixture used to be. Despite a few calls this has never been fixed.
The only reason we're still here is because we plan on buying a house soon and don't want to have to waste money on moving to another apartment and go through the hassle of moving again. This place is WAY over-priced. I can't wait to move!

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