Alicia Village Apartments

WHO IS MINDING THE OFFICE From: -Anonymous- Date posted: 12/6/2001 Years at this apartment: 2001 - 2001   I INITALLY WAS VERY HAPPY WITH FINDING ALICIA VILLAGE AND THE OFFICE PERSONEL THAT I WAS WORKING WITH WAS VERY CURTIOUS, HELPFUL AND HAD GREAT CUSTOMER SERVICE SKILLS. ONCE IT WAS TIME FOR ME TO MOVE IN THE PEOPLE I WAS INITIALLY WORKING WITH NO LOGER WORKED THERE, I CALLED AHEAD OF TIME TO MAKE SURE THAT THE PAPERWORK WAS READY FOR ME TO RUN IN, SIGN, GIVE THEM THE DEPOSIT CHECK AND GET MY KEYS SO I COULD GET BACK TO WORK. WHEN I GOT THERE, THEY HAD NO IDEA THAT I WAS MOVING IN THAT DAY, THE PAPERWORK WAS NOT READY AND I WAS TREATED WITH A VERY CURT ATTITUDE. I LET THEM KNOW AT THAT TIME I WOULD NOT BE ABLE TO COME BACK TO PICK UP THE PPWK THAT I SIGNED UNTIL THE FOLLOWING WEEKEND, DUE TO MY JOB CONFLICTING WITH THEIR HOURS OF OPERATION. UPON RETURN TO PICK UP MY PAPERS ON THE 1ST ALONG WITH MY FIRST MONTH RENT (THE PRORATED AMOUNT THAT WAS GIVEN TO ME PREVIOUSLY FROM THEIR OFFICE), AGAIN I RECEIVED A CURT ATTITUDE WITH THE PERSONNEL, SAW ON MY RETAL AGREEMENT THAT MY RENT WAS $20 MORE THAN WAS PREVIOUSLY QUOTED TO ME. WHEN I QUESTIONED THEM AT THE TIME ABOUT THE INCORRECT AMOUNT, I WAS TOLD "THAT'S WHY YOU SHOULD STAY AND REVIEW THE PAPERWORK BEFORE SIGNING IT". I THEN REPLIED WITH "IF THE PAPERWORK WAS READY LIKE I HAD PREVIOUSLY ASKED, WE WOULDN'T HAVE THIS PROBLEM". WE WENT BACK AND FORTH ON THE AMOUNT AND DECIDED NOT TO PURSUE IT ANY FURTHER, DUE TO THE WASTE OF MY TIME. I THEN RECEIVED A CALL SAYING THAT THEY NEVER RECEIVED MY CHECK FOR THE FIRST MONTH. I HAD TO REMIND THEM THAT I HAD GIVEN HER THE CHECK ON THE FIRST, SHE SAID THAT SHE GAVE IT BACK TO ME, I TOLD HER IF SHE COULD NOT REMEMBER ME GIVING HER THE CHECK HOW COULD SHE REMEMBER GIVING IT BACK TO ME' AT THIS TIME, THAT CHECK IS STILL NOT TO BE FOUND. I DO PLAN ON MOVING OUT OF THAT FACILITY AFTER MY LEASE IS UP AND HAVE YET TO HEAR AN APOLOGY FOR ANY INCONVENIENCE.

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