Prado at Laguna Hills formerly Pine Brook
24555 Los Alisos Boulevard, Laguna Hills, CA 92653
949-768-4639  save favorite
AVERAGE RATING
recommended by:
44%

overall rating:
2.4
2.2
2.21 Parking:
3.1
3.09 Maintenance:
2.6
2.6 Construction:
2.4
2.38 Noise:
2.4
2.4 Grounds:
2.4
2.43 Safety:
2.7
2.66 Office Staff:
< | >

Awful

From: -Anonymous-
Date posted: 7/23/2006
Years at this apartment: 2002 - 2006
 
The management has changed about three times since I've been here. All three groups were and are awful. They are rude, never smile, and seem like they have poles up their rear ends.
During the summer, the place turns into a water-based themepark: there are about 15 people in the pool, half of which are screaming little kids. I turn the AC on, close my windows, and I can still here them. The pool areas close at 11, but we had to call security 5 times just this summer to come and throw out people who ignorantly climb the fences to get into the pool area after 1:00am. Then they get drunk and make a lot of noise.
I am greatly looking forward to moving out of this place very soon. Several times, the water was out and I told one of the staff. She arrogantly said " We cant let you know when the water is gonna be out all the time. Why don't you go to a friend's for your bath' This is apartment life!"
Not to mention the leaf blowers every Monday, Wednesday, and Fridays.

Recommended: NO
Overall Rating
2 out of 5
Parking:
2 of 5
Maintenance:
4 of 5
Construction: 3 of 5
Noise:
1 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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